Assistant Store Manager

AFENDS; Byron Bay; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Competitive salary

Seasonal clothing allowance

Staff discount

Training and development opportunities

Job summary

Afends Pty Ltd. is seeking a part-time Assistant Store Manager for our Byron Bay store. You will deliver an exceptional brand experience, support daily operations, and mentor casual staff while achieving sales targets.

Key responsibilities include stock handling, visual merchandising, POS processing, and maintaining product knowledge to advise customers. Weekend availability and a proactive attitude are essential.

Qualifications

• Demonstrated retail experience, ideally within a mono- or multi-brand environment.
• Excellent customer service skills and high organisation.
• Ability to manage rostering and wage control.
• Strong knowledge of visual merchandising and stock control.
• Proven ability to drive sales and KPI targets.
• Commitment to delivering brand experience and product knowledge.
• Willingness to work weekends and across stores as required.

Responsibilities

• Support the Store Manager with daily operations and achieving sales targets and KPIs.
• Receive, process and organise stock, including visual merchandising.
• Process sales through POS.
• Maintain in-depth knowledge of store items to offer accurate advice.
• Contribute to a culture of exceptional customer service.
• Inspire and mentor casual sales assistants as a brand ambassador.
• Training and developing a team of casual staff.

Skills

Retail experience

Customer service

Organised

Wage control

Visual merchandising

Sales-driven

Brand knowledge

Weekend availability

Problem solving

Brand ambassador

Job description

Afends is a global fashion label born in Byron Bay, shaped by creativity, self-expression and a commitment to conscious design.

Our mission, “Create NOT Destroy,” drives us to challenge the norm, inspire individuality and create with purpose. We believe fashion can be a force for positive change, and we are building a community of people who share our passion for creativity, sustainability and protecting the planet.

Would you like to be a part of the Family? We have an exciting opportunity available for a part time Assistant Store Manager to continue the success of our Byron Bay store.

The Role

Reporting to the Store Manager, you will bring outstanding customer service, energy and drive across our Byron Bay store. You will engage with and deliver an exceptional brand experience to our customers.

Your responsibilities will include:

• Support the Store Manager with daily operations and achieving sales targets and KPI's
• Receive, process and organise stock, including visual merchandising according to guidelines
• Process sales through POS
• Maintain an in-depth knowledge of store items to provide customers with accurate advice and recommendations
• Effectively contribute to a culture of exceptional customer service standards
• Inspire and mentor our retail team as a role model and brand ambassador
• Training and developing a team of casual sales assistants

About you

Your previous retail experience within a brand and/or multi-brand environment will enable you to keep Afends ahead of the curb! To be successful in this role you will have:

• Demonstrated retail experience, ideally within a similar mono or multi-brand environment
• Excellent customer service skills, forward-thinking and highly organised
• Ability to effectively manage rostering and wage control
• Exceptional visual merchandising and stock control capabilities
• Demonstrated ability to drive sales and achieve KPI’s
• Commitment to delivering exceptional brand experience through sound product knowledge
• Willingness to work weekends and across our various retail stores where required
• Positive and friendly attitude with a talent for problem solving

You’ll love working for us

We offer a competitive salary, a seasonal clothing allowance, and a very generous staff discount. At Afends, we are constantly evolving, challenging the status quo and provide training and development opportunities along with long-term career stability.