Assistant Service Delivery Manager | FIFO | 2:1 | Tantangara, NSW

Sodexo; New South Wales; Presencial; AUD 90 000 - 130 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Development opportunities

Recognition program

Resumo da oferta

Sodexo in New South Wales is seeking an experienced Operations Manager to oversee village services, catering and accommodation operations at remote sites. You will lead large teams, ensure safe, high-quality service, and maintain strong client relationships.

This role requires HACCP knowledge, strong leadership, and willingness to travel between sites; you will participate in safety programs and drive continuous improvement.

Qualificações

• Experience managing large catering and village services teams.
• Strong knowledge of food safety standards and HACCP.
• Leadership experience in remote sites, camps, hospitality, or village environments.
• Excellent stakeholder engagement and client relationship management.
• Willingness to travel and pass pre-employment checks.

Responsabilidades

• Lead and manage large multidisciplinary catering and village services teams.
• Ensure delivery of high-quality catering and hospitality services.
• Drive performance through workforce planning, rostering, and resource management.
• Maintain compliance with food safety, HACCP, health and safety, and contractual requirements.
• Build and maintain strong client relationships at sites.
• Monitor performance through reporting and continuous improvement initiatives.
• Coach and develop team members to achieve service excellence.
• Ensure a safe, inclusive and engaged workplace culture.

Conhecimentos

Catering management

Village services

People leadership

Client relationship management

Descrição da oferta de emprego

Why Join Sodexo

At Sodexo, you’ll be part of a team that keeps operations running smoothly and helps communities thrive every day. From corporate workplaces to remote and mine-site operations, your work will have real, visible impact where it matters most. We offer meaningful careers and opportunities to grow, in a culture where safety, inclusion, wellbeing and purpose shape how we work, so you can truly belong, act to make an impact, and thrive.

Job Description

Reporting to the Head of Service Delivery Manager, you will be responsible for overseeing all village services, catering operations, accommodation services, housekeeping, and associated support functions. You will ensure safe, efficient, and compliant operations while fostering a positive team culture and maintaining strong client relationships.

Key Responsibilities

• Lead and manage large multidisciplinary catering and village services teams.
• Ensure the delivery of high-quality catering and hospitality services.
• Drive operational performance through effective workforce planning, rostering, and resource management.
• Maintain compliance with food safety, HACCP, health and safety, and contractual requirements.
• Build and maintain strong relationships with clients, stakeholders, and site leadership teams.
• Monitor operational performance through reporting, analysis, and continuous improvement initiatives.
• Coach, mentor, and develop team members to achieve operational and service excellence.
• Ensure a safe, inclusive, and engaged workplace culture.

About You

• Demonstrated experience managing large catering and village services teams.
• Strong knowledge of food safety standards and HACCP principles.
• Proven leadership experience within remote sites, camps, hospitality, catering, accommodation, or village environments.
• Excellent people leadership, stakeholder engagement, and client relationship management skills.
• Experience supporting operational compliance, service delivery standards, and continuous improvement programs.
• Ability to travel safely to and from work
• Physically fit and able to work long shifts (up to 11 hours)
• You will be required to obtain a National Police Check, should you not have one dated within the last 6 months
• Ability to endure remote environments in extreme weather conditions
• Must pass a pre-employment medical, including drug & alcohol screening

We believe the more diverse we are, the stronger we are. No matter your background, we will do all we can to help you thrive. We are committed to promoting equal opportunities, valuing diversity, and creating an inclusive working environment for all our employees. At Sodexo, we are a proud Equal Opportunity Employer and encourage applications from all applicants regardless of age, race, sex, ethnicity, religion and beliefs and people with disabilities.

Benefits

• competitive salary
• many development opportunities
• outstandingbenefits and recognition program