Assistant Service Delivery Manager | FIFO | 2:1 | Tantangara, NSW

SmartRecruiters, Inc.; Bungarby; On-site; AUD 108,000 - 132,000; Full time

Benefits offered by this job

Competitive salary

Development opportunities

Benefits and recognition program

Job summary

Sodexo Australia is seeking an experienced Operations Leader to oversee village services, catering operations, accommodation, and related support functions at remote sites. You will drive safe, efficient, and compliant operations while fostering a positive team culture and strong client relationships.

The role requires leading large multidisciplinary teams, ensuring food safety standards, and driving continuous improvement through workforce planning, rostering, and performance monitoring.

Qualifications

• Experience leading large catering and village services teams.
• Strong knowledge of food safety standards and HACCP principles.
• Proven leadership experience in remote sites, camps, hospitality, or village environments.
• Excellent people leadership, stakeholder engagement, and client relationship management skills.

Responsibilities

• Lead and manage large multidisciplinary catering and village services teams.
• Ensure the delivery of high-quality catering and hospitality services.
• Drive operational performance through workforce planning, rostering, and resource management.
• Maintain compliance with food safety, HACCP, health and safety, and contractual requirements.
• Build and maintain strong relationships with clients, stakeholders, and site leadership teams.
• Monitor operational performance through reporting, analysis, and continuous improvement initiatives.
• Coach, mentor, and develop team members to achieve operational and service excellence.
• Ensure a safe, inclusive, and engaged workplace culture.

Skills

Leadership

Food safety HACCP

Remote site experience

Client relationships

Travel willingness

Shift work

Job description

• Full-time


• Job Family: Operational Support


• Compensation: up to AUD 120,000 - yearly

Job Description

Why Join Sodexo?

At Sodexo,you’llbe part of a team that keeps operations running smoothly and helps communities thrive every day. From corporate workplaces to remote and mine-site operations, your work will have real, visible impact where it matters most. We offer meaningful careers and opportunities to grow, in a culture where safety, inclusion, wellbeing and purpose shape how we work, so you can truly belong, act to make an impact, and thrive.

What’sthe role?

Reporting to the Head of Service Delivery Manager, you will be responsible for overseeing all village services, catering operations, accommodation services, housekeeping, and associated support functions. You will ensure safe, efficient, and compliant operations while fostering a positive team culture and maintaining strong client relationships.

Key Responsibilities

• Lead and manage large multidisciplinary catering and village services teams.


• Ensure the delivery of high-quality cateringand hospitality services.


• Drive operational performance through effective workforce planning, rostering, and resource management.


• Maintain compliance with food safety, HACCP, health and safety, and contractual requirements.


• Build and maintain strong relationships with clients, stakeholders, and site leadership teams.


• Monitor operational performance through reporting, analysis, and continuous improvement initiatives.


• Coach, mentor, and develop team members to achieve operational and service excellence.


• Ensure a safe, inclusive, and engaged workplace culture.

About You

• Demonstrated experience managing large catering and village services teams.


• Strong knowledge of food safety standards and HACCP principles.


• Proven leadership experience within remote sites, camps, hospitality, catering, accommodation, or village environments.


• Excellent people leadership, stakeholder engagement, and client relationship management skills.


• Experience supporting operational compliance, service delivery standards, and continuous improvement programs.
  
• Ability to travel safely to and from work


• Physically fit and able to work long shifts (up to 11 hours)


• You willbe requiredto obtain a National Police Check, should you not have one dated within the last 6 months


• Ability to endure remote environments in extreme weather conditions


• Must pass a pre-employment medical, including drug & alcohol screening

Why Join Sodexo?

Sodexo is a people business, employing over400,000people worldwide and thousands here in Australia.

Our employees, who personify Sodexo's unique values of Service Spirit, TeamSpiritand Spirit of Progress, are our greatest asset through their commitment and dedication.

We believe the more diverse we are, the stronger we are. No matter your background, we will do all we can to help you thrive.We are committed to promoting equal opportunities, valuing diversity, and creating an inclusive working environment for all our employees.

At Sodexo,we are a proud Equal Opportunity Employer and encourage applications from all applicants regardless of age, race, sex, ethnicity, religion and beliefs and people with disabilities.

We offer a competitive salary,many development opportunities and an outstandingbenefits and recognition program!