Assistant Retail Store Manager - Dotti - Harbourtown Dfo

Harbourtown Dfo; Gold Coast City; On-site; AUD 34,000 - 55,000; Full time

Benefits offered by this job

Product discount

Training

Flexible rosters

Gym discounts

EAP

Job summary

Harbourtown DFO at the Gold Coast is seeking an ambitious Assistant Store Manager to lead a fashion-forward team in delivering outstanding customer experiences. You will help drive sales, coach staff, and oversee inventory and visual merchandising in a lively, friendly environment.

This full-time position requires weekend and public-holiday availability, with evenings/weekends eligible for penalty rates. A structured 3-month training plan and flexible rosters support work-life balance.

Qualifications

• Retail experience with supervisory background.
• Passion for fashion and customer service.
• Ability to coach and develop team to meet sales goals.
• Experience with visual merchandising is a bonus.
• Strong organizational and multitasking skills.

Responsibilities

• Help Store Manager achieve sales and KPIs while keeping the vibe fun and customer-focused.
• Support your team with training and feedback to help them grow and develop.
• Manage inventory, keep the store looking fabulous, and assist with visual merchandising.
• Work with the Store Manager to create a positive and safe working environment.
• Assist with roster management to ensure the store is always staffed to meet demand.

Skills

Leadership

Customer Service

Sales Goals

Coaching

Inventory Management

Visual Merchandising

Tools

POS System

Job description

Job no: 946695

About the Role:

We’re looking for a fashion-forward Assistant Store Manager to join the Dotti team at ourHarbourtown DFOstore! If you’re passionate about leading by example, supporting your team, and delivering outstanding customer experiences, we want you on board. You’ll play a key role in supporting the Store Manager to drive sales and create a lively, fun atmosphere in store.

This is a Full Timerole requiring availability for weekends, late-night trading hours, and public holidays.

A Day in the Life:

• Help the Store Manager achieve sales and KPIs while keeping the vibe fun and customer-focused.
• Support your team with training and feedback to help them grow and develop.
• Manage inventory, keep the store looking fabulous, and assist with visual merchandising.
• Work with the Store Manager to create a positive and safe working environment.
• Assist with roster management to ensure the store is always staffed to meet demand.

What You’ll Bring:

• Experience in retail, with leadership or supervisory background.
• Passion for fashion and delivering excellent customer service.
• Proven ability to support sales goals and coach your team to success.
• Visual merchandising experience is a bonus.
• Strong organisational skills and multitasking abilities.

What We Offer:

• Competitive hourly rate with penalty rates for evenings, weekends, and public holiday shifts.
• 50% off Dotti products to keep your wardrobe on-point.
• Training and development programs to help you grow in retail.
• A structured 3-month Assistant Store Manager training plan.
• Flexible rosters to support your work-life balance.
• Exclusive perks via the Just Us Portal, such as Gym membership discounts.
• Employee Assistance Program for your well-being and mental health.

About Dotti:

We’re a brand that’s all about fun, youthful energy, and making every day feel like a fashion show. As a well-established brand and part of a successful retail group with four other dynamic brands, Dotti offers development paths, leadership workshops, and upskilling opportunities in a people-first culture.

Our team members and customers have the right to a safe working and shopping environment.

Where you visit a store or meet with one of our teams for a job interview, please treat everyone with respect.Verbal Aggression, Sexual Harassment and Physical Abuse will not be tolerated.