Assistant Retail Store Manager

Dotti; Gold Coast City; On-site; AUD 36,000 - 52,000; Full time

Benefits offered by this job

Product discount

Training program

Flexible rosters

Just Us Portal perks

Employee Assistance Program

Job summary

Dotti Harbourtown DFO is seeking an enthusiastic Assistant Store Manager who leads by example, supports the Store Manager, and delivers outstanding customer experiences in a fashion-forward environment. This full-time role requires weekends, late nights, and public holidays.

You will coach the team, help with rosters, stock, visuals, and training while driving sales and keeping the store buzzing. We offer a competitive hourly rate, 50% off Dotti products, training and development, and flexible

Qualifications

• Experience in retail with supervisory background.
• Passion for fashion and customer service excellence.
• Ability to coach and develop sales teams.

Responsibilities

• Help the Store Manager achieve sales and KPIs while keeping the vibe fun and customer-focused.
• Support your team with training and feedback to help them grow and develop.
• Manage inventory, keep the store looking fabulous, and assist with visual merchandising.
• Work with the Store Manager to create a positive and safe working environment.
• Assist with roster management to ensure the store is always staffed to meet demand.

Skills

Leadership

Retail experience

Customer service

Team coaching

Visual merchandising

Roster planning

Organisational skills

Tools

Inventory management

Job description

We’re looking for a fashion-forward Assistant Store Manager to join the Dotti team at ourHarbourtown DFOstore! If you’re passionate about leading by example, supporting your team, and delivering outstanding customer experiences, we want you on board. You’ll play a key role in supporting the Store Manager to drive sales and create a lively, fun atmosphere in store.

This is a Full Timerole requiring availability for weekends, late-night trading hours, and public holidays.

A Day in the Life:

• Help the Store Manager achieve sales and KPIs while keeping the vibe fun and customer-focused.
• Support your team with training and feedback to help them grow and develop.
• Manage inventory, keep the store looking fabulous, and assist with visual merchandising.
• Work with the Store Manager to create a positive and safe working environment.
• Assist with roster management to ensure the store is always staffed to meet demand.

What You’ll Bring:

• Experience in retail, with leadership or supervisory background.
• Passion for fashion and delivering excellent customer service.
• Proven ability to support sales goals and coach your team to success.
• Visual merchandising experience is a bonus.
• Strong organisational skills and multitasking abilities.

What We Offer:

• Competitive hourly rate with penalty rates for evenings, weekends, and public holiday shifts.
• 50% off Dotti products to keep your wardrobe on-point.
• Training and development programs to help you grow in retail.
• A structured 3-month Assistant Store Manager training plan.
• Flexible rosters to support your work-life balance.
• Exclusive perks via the Just Us Portal, such as Gym membership discounts.
• Employee Assistance Program for your well-being and mental health.

About Dotti:

We’re a brand that’s all about fun, youthful energy, and making every day feel like a fashion show. As a well-established brand and part of a successful retail group with four other dynamic brands, Dotti offers development paths, leadership workshops, and upskilling opportunities in a people-first culture.

Our team members and customers have the right to a safe working and shopping environment.