Assistant Restaurant Manager / Shift Leader

RGIT Australia; Central Coast Council; On-site; AUD 60,000 - 75,000; Full time

Job summary

El Jannah is seeking an experienced Assistant Restaurant Manager to help lead daily operations at our Lake Haven location. You will work closely with the Restaurant Manager to uphold food quality, service excellence and a safe, clean environment while guiding a motivated team on the floor.

This hands-on role suits someone who enjoys leading from the front, building a positive culture and delivering strong commercial results.

Qualifications

• 2–4 years’ experience in a QSR or fast-paced hospitality environment.
• Proven experience leading teams in a leadership role.
• Strong communication and people leadership skills.
• A calm, confident approach with the ability to lead under pressure.
• Sound understanding of food safety, WHS and operational compliance.
• Strong organisational and time-management skills.
• A genuine passion for food, people and guest experience.
• Availability to work flexible rosters, including evenings and weekends.
• A people-first culture that supports leaders to succeed.
• Ongoing development and leadership support.
• A fast-paced, rewarding environment where your impact is felt every day.
• Clear career pathways building leadership, operational and management capabilities to further your career with a growing national brand.

Responsibilities

• Supporting the Restaurant Manager in leading daily restaurant operations
• Championing the EJ Way, a guest-first culture and ensuring consistently high service standards
• Leading, coaching, inspiring, energising and developing team members and Shift Leaders
• Supporting recruitment, onboarding and performance management
• Preparing and managing rosters in line with operational requirements, labour budgets and compliance
• Overseeing food safety, cleanliness and WHS standards
• Managing stock levels, deliveries and inventory controls
• Supporting payroll processes and administrative tasks
• Helping drive sales, manage costs and deliver against restaurant KPIs
• Building strong team engagement and a positive, inclusive workplace

Skills

People leadership

Communication

Time management

Hospitality know-how

Job description

Lake Haven, New South Wales 2263, Australia

Posted 21 Sep 2026

Description

El Jannah is an iconic Australian brand that began in 1998 in Granville, Sydney, with a simple idea: serve honest, authentic Lebanese-Australian food that brings people together. More than two decades on, our legendary charcoal chicken, bold flavours and energetic restaurants continue to create memorable experiences guests love across Australia. As we continue to grow, we remain focused on what matters most: great food, great people and genuine connection.

About the Role

We’re looking for an experienced and motivated Assistant Restaurant Manager to support the day-to-day leadership and operations of one of our restaurants. Working closely with the Restaurant Manager, you’ll help lead the team, drive high standards across food quality, service, safety and cleanliness, and contribute to strong commercial performance.

This is a hands-on leadership role suited to someone who enjoys being on the floor, leading from the front and building a positive, high-performing team culture. Whether you’re already in an Assistant Manager role or ready to step up from a senior leadership position, this is an opportunity to grow with a brand that invests in its leaders.

What You’ll Be Doing

• Supporting the Restaurant Manager in leading daily restaurant operations
• Championing the EJ Way, a guest-first culture and ensuring consistently high service standards
• Leading, coaching, inspiring, energising and developing team members and Shift Leaders
• Supporting recruitment, onboarding and performance management
• Preparing and managing rosters in line with operational requirements, labour budgets and compliance
• Overseeing food safety, cleanliness and WHS standards
• Managing stock levels, deliveries and inventory controls
• Supporting payroll processes and administrative tasks
• Helping drive sales, manage costs and deliver against restaurant KPIs
• Building strong team engagement and a positive, inclusive workplace

What We’re Looking For

• 2–4 years’ experience in a QSR or fast-paced hospitality environment
• Proven experience supporting or leading teams in a leadership role
• Strong communication and people leadership skills
• A calm, confident approach with the ability to lead under pressure
• Sound understanding of food safety, WHS and operational compliance
• Strong organisational and time-management skills
• A genuine passion for food, people and guest experience
• Availability to work flexible rosters, including evenings and weekends
• A people-first culture that supports leaders to succeed
• Ongoing development and leadership support
• A fast-paced, rewarding environment where your impact is felt every day
• Clear career pathways building leadership, operational and management capabilities to further your career with a growing national brand

If you’re passionate about leading people, delivering great food and helping run a restaurant you’re proud of, we’d love to hear from you.