Assistant Restaurant Manager - Lead Team & Guest Experience

El Jannah; Burwood; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

People-first culture

Leadership development

Fast-paced environment

Career progression

Job summary

El Jannah in New South Wales is seeking an experienced Assistant Restaurant Manager to support daily operations, lead from the floor and build a high‑performing team culture. You’ll work closely with the Restaurant Manager to drive quality, service, safety and strong commercial performance.

This hands-on leadership role suits someone who thrives on people leadership and delivering great guest experiences, with opportunities to grow within a fast-paced national brand.

Qualifications

• 2-4 years' experience in a QSR or fast-paced hospitality environment.
• Experience supporting or leading teams in a leadership role.
• Excellent communication and people leadership skills.
• Calm, confident approach with ability to lead under pressure.
• Solid understanding of food safety, WHS and operational compliance.
• Strong organisational and time-management abilities.
• Genuine passion for food, people and guest experience.
• Availability for flexible rosters including evenings and weekends.

Responsibilities

• Lead daily restaurant operations alongside the Restaurant Manager.
• Uphold the EJ Way and guest-first service standards.
• Coach, inspire, energise and develop team members and shift leaders.
• Support recruitment, onboarding and performance management.
• Prepare rosters in line with budgets and compliance.
• Maintain food safety, cleanliness and WHS standards.
• Manage stock, deliveries and inventory controls.
• Support payroll processes and administrative tasks.
• Drive sales and manage costs to meet KPIs.
• Foster an inclusive, high-performing workplace.

Skills

Leadership

Staff coaching

Guest experience

Food safety

People management

Operations

Job description

El Jannah in New South Wales is seeking an experienced Assistant Restaurant Manager to support daily operations, lead from the floor and build a high‑performing team culture. You’ll work closely with the Restaurant Manager to drive quality, service, safety and strong commercial performance.

This hands-on leadership role suits someone who thrives on people leadership and delivering great guest experiences, with opportunities to grow within a fast-paced national brand.