Assistant Restaurant Manager

Steersons Steakhouse; Sydney; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Strong tips

Career growth opportunities

Job summary

Steersons Steakhouse in Sydney invites an experienced Assistant Manager to lead on-floor service, guest relations, and group bookings, driving hospitality standards across a premium dining environment. Join a newly renovated waterfront venue and a professional team that values energy, meticulous guest care and strong team leadership.

You will develop the team, own events, and cultivate relationships with regulars and VIPs to create memorable experiences.

Qualifications

• 5+ years in a hospitality leadership role.
• Strong operational understanding across food, wine, and service.
• Natural leadership presence - calm, confident, decisive and dynamic.
• Steakhouse or premium dining experience is a plus.

Responsibilities

• Respond to guest requests and general enquiries with professionalism and warmth.
• Own group bookings and event enquiries end to end.
• Build genuine relationships with regular guests and VIPs, keeping them informed of relevant promotions, events and special occasions.
• Ensure our guest recognition strategies are applied consistently across the restaurant.
• Maintain and manage the reservations database, ensuring guest information and preferences are accurate and up to date.
• Work closely with the management and front-of-house teams to ensure group bookings, special occasions and VIP visits are communicated and executed seamlessly.

Skills

Hospitality leadership

Guest relations

Team development

Operations understanding

Job description

Assistant Manager | Group Bookings & Guest Relations Focus

Steersons has entered an exciting new chapter!

We are a premium Australian steakhouse with a strong focus on provenance, genuine hospitality and memorable guest experiences.

Following an extensive renovation, our iconic waterfront steakhouse has reopened, bringing together 22 years of heritage with a fresh, more elevated approach to food, service and atmosphere.

As we continue this next chapter, we are looking for an experienced Assistant Manager to join our team.

The Role

Working closely with the Restaurant Manager, you will play a key role on the floor, helping drive service standards, develop the team and deliver the level of hospitality our guests expect. This is a hands-on leadership role for someone who enjoys being on the floor and leading from the front.

You will set the tone for confident, energetic and professional service, with a strong focus on attention to detail, guest recognition and creating genuine connections with our guests.

We are looking for someone who is dynamic, focused and confident in how they run a service - someone who can bring energy to the floor, support the team and maintain high standards in a busy restaurant environment.

A key part of this role is relationships. In addition to daily operational responsibilities, you will take ownership of group bookings, events and guest enquiries, while helping us build stronger relationships with our regulars and turn first-time guests into returning ones.

You will:

• Respond to guest requests and general enquiries with professionalism and warmth.
• Own group bookings and event enquiries end to end
• Build genuine relationships with regular guests and VIPs, keeping them informed of relevant promotions, events and special occasions.
• Ensure our guest recognition strategies are applied consistently across the restaurant.
• Maintain and manage the reservations database, ensuring guest information and preferences are accurate and up to date.
• Work closely with the management and front-of-house teams to ensure group bookings, special occasions and VIP visits are communicated and executed seamlessly.

What we're looking for:

• 5+ years in a hospitality leadership role.
• Strong operational understanding across food, wine, and service.
• Natural leadership presence - calm, confident, decisive and dynamic.
• Steakhouse or premium dining experience is a plus.

You'll be joining an established hospitality group and a professional team that takes pride in what we do.

You'll be working in a newly renovated space, and within a premium waterfront venue with clear ambition.

Competitive salary + strong tips

Ongoing development and growth opportunities

Access to dining across the wider restaurant group

If you're an experienced Assistant Manager who takes pride in leading a team, thrives on the energy of a busy restaurant and is passionate about creating memorable guest experiences, we'd love to hear from you