Assistant Restaurant Manager

Hilton Hotels; Melbourne; Presencial; AUD 72 000 - 87 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Team member discounts

Go Hilton travel program

Growth and development opportunities (

Employee wellbeing programs

Resumo da oferta

Hilton Melbourne Little Queen Street is seeking an Assistant Restaurant Manager to lead the dinner service across the Restaurant, Club Lounge, In-Room Dining and Events. You will develop the team, drive exceptional guest experiences, and partner with the Executive Chef to ensure seamless dining and service.

You will manage rostering, day-to-day planning, and foster a positive work culture focused on guest satisfaction and operational excellence.

Qualificações

• At least 1 year of experience in a similar role.
• Passion for hospitality and delivering exceptional guest experiences.
• Great communication skills.
• Desire to create the best working environment for their team.
• Demonstrated ability to effectively resolve issues and manage conflict.
• Ability to work efficiently and remain composed under pressure.
• Well-presented and organised with a positive, can-do attitude.

Responsabilidades

• Lead, develop and empower the team, creating a positive culture that supports growth and success.
• Run and manage dinner service from Tuesday to Saturday.
• Support rostering and day-to-day operational planning to ensure smooth service.
• Work closely with the Executive Chef to ensure synergy between food, dining and service.
• Maintain a service-focused attitude and commitment to delivering a great guest experience.
• Maintain a customer-focused approach to service.

Conhecimentos

Customer service

Team leadership

Communication

Conflict resolution

Work under pressure

Guest satisfaction

Descrição da oferta de emprego

This Position is for Australian residents only or applicants who have the legal right to work in Australia, visa sponsorship opportunities are not available.

About Hilton Melbourne Little Queen Street

Hilton Melbourne Little Queen Street combines old world charm with modern luxuries! This stunning hotel in the heart of the CBD features 244 stylish guest rooms, including 10 spacious suites, a restaurant and bar, fully equipped gym and meeting & event spaces.

About the Role

As our Assistant Restaurant Manager, you will be instrumental in building a thriving workplace culture, with a strong focus on developing and motivating the team. You will oversee front-of-house operations, including In-Room Dining, and be a driving force behind our financial results.
This role will primarily focus on the dinner team, with responsibilities across the Restaurant, Club Lounge, In-Room Dining and Events, including overseeing dinner service and large-scale events such as weddings. With a passion for delivering exceptional customer service, you will thrive in a collaborative environment and support the team to deliver memorable guest experiences. Specifically, this role will involve:

• Lead, develop and empower the team, creating a positive culture that supports the growth and success of the team
• Run and manage dinner service from Tuesday to Saturday
• Support the Food & Beverage Manager with rostering and day-to-day operational planning to ensure smooth and efficient service
• Work closely with the Executive Chef to ensure synergy between the food, dining and service experience
• Have a strong service-focused attitude and a commitment to delivering a great guest experience
• And (of course), have a customer focused approach to service

What are we looking for?

• At least 1 year of experience in a similar role and working environment
• A passion for hospitality and delivering exceptional guest experiences
• Great communication skills
• Desire to create the best working environment for their team
• Demonstrated ability to effectively resolve issues and manage conflict
• The ability to work efficiently and remain composed under pressure
• A well-presented and organised individual with a positive, can-do attitude

What will it be like to work for Hilton?

At Hilton we know that our Team Members are the reason behind our success so in turn we are committed to ensuring that Hilton is a workplace where you can Thrive and make time for what matters most. In 2026, Hilton was ranked as the #1 Hospitality Company by the Great Place to Work Institute in Australia. At Hilton, you can also look forward to receiving:

• $79,525 salary + super + tips
• Access exclusive discounts that make everyday life easier, including gym memberships, parking and more
• Access to Go Hilton, our Team Member Travel Program with worldwide travel discounts at unbelievable rates for you and your friends and family!
• Free access to growth and development opportunities from top class providers; Harvard University and LinkedIn Learning just to name a few.
• A workplace culture that fosters personal wellbeing and gives you free access to Employee Assistance Programs to support your mental and physical wellbeing.

Use your passion for hospitality to lead, inspire, and support the team in creating memorable experiences for every guest!