Assistant Restaurant Manager

Guzman Y Gomez; Ballarat; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Flexible rosters

Leadership development

Training program

Meal discounts

Uniforms & merch

Team building

Job summary

Guzman y Gomez in Ballarat is seeking an Assistant Restaurant Manager to support the Restaurant Manager with day-to-day operations, lead crew training, and elevate the guest experience.

You will help manage inventory and finances while guiding a fast-paced team, delivering outstanding service and driving KPI performance.

The role offers structured training, leadership development opportunities and clear pathways to advanced restaurant management within a supportive, team‑oriented environment.

Qualifications

• Leadership experience in a fast-paced setting.
• Proven track record of delivering outstanding customer service.
• Exceptional interpersonal and communication skills.
• Past success in achieving and driving KPI’s.

Responsibilities

• Support the Restaurant Manager with day-to-day operations.
• Lead crew training and development.
• Elevate the guest experience through service excellence.
• Contribute to inventory and finances management.

Skills

Leadership experience

Customer service

Interpersonal skills

KPI achievement

Job description

Job Description

Job Description

At Guzman y Gomez, we believe in authentic flavors and the power of food to bring people together. As an Assistant Restaurant Manager at GYG , you will be supporting the Restaurant Manager with day-to-day operations, as well as guiding the team through bustling service periods. You will spearhead crew training, elevate the guest experience, and contribute to the management of inventory and finances.

What's in it for me?

So much! Check out some of the benefits below:

• Competitive salary + bonus structure
• Flexible rosters and employment stability - talk to us about what work life balance means to you
• Opportunities for advancing your leadership abilities – level up to Restaurant Management and beyond
• A comprehensive training program and support to set you up for success
• Heavily discounted GYG meals
• Free and comfortable GYG uniforms and exclusive merch
• Team building activities and regular crew competitions
• Cultural celebrations including Day of the Dead & Cinco de Mayo to name a few
• We've got your back with Sonder - a comprehensive employee assistance program, here to support you and your family
• The chance to join our Hola Central team or become a Franchisee!

We appreciate diverse experience, but specifically we are looking for candidates that have:

• Leadership experience in a fast-paced, high-energy setting
• Proven track record of delivering outstanding customer service
• Exceptional interpersonal and communication skills
• Past success in achieving and driving KPI’s

We’re committed to providing a safe and secure environment for our team and guests. To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process.