Assistant Park Manager - Lake Conjola Holidays

Ingenia Communities Group; Berringer; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Staff discounts

Flexible schedules

Retailer discounts

Wellbeing support

Reward programs

Job summary

Ingenia Communities Group is seeking a Full Time Assistant Park Manager for the Lake Conjola Holidays site. You will support daily park operations, guest experiences and compliance, working on-site to keep the park welcoming and well-presented.

You will engage with guests, manage bookings and payments, and assist with maintenance and safety to ensure high standards across the park.

Qualifications

• You have experience in hospitality, tourism, accommodation or fast-paced customer-facing environments.
• You communicate confidently and calmly, showing empathy and resolving issues positively.
• You bring a proactive, hands-on approach and are willing to roll up your sleeves.
• You have supported bookings, payments, stock control, admin tasks, or assisted a supervisor or manager.
• You take safety seriously, pay attention to detail, and take pride in delivering quality outcomes.

Responsibilities

• Support daily park operations including occupancy, revenue delivery, presentation and guest experience.
• Deliver consistently high customer service, resolve guest issues and respond to feedback professionally.
• Assist with bookings, payments, reconciliations, invoicing, stock control and administrative processes.
• Support rosters, preventative maintenance and hands-on operational tasks across the park.
• Ensure safety, compliance and operational continuity, including after hours emergency call outs.

Skills

Customer service

Communication

Proactive attitude

Job description

Be Part of Something Bigger at Ingenia!

At Ingenia, we’re not just building communities, we’re creating places where people truly belong. From unforgettable holidays to vibrant rental living and affordable housing, we’re all about making life better, brighter, and more connected.

We’re a passionate bunch who care deeply, work boldly, and support each other every step of the way to create moments that matter. If you’re ready to work in a place that values your ideas and celebrates your wins, we’d love to welcome you to the team.

Your Next Opportunity

We’re on the lookout for a Full Time Assistant Park Manager to join our team at our Lake Conjola Holidays site.

Reporting to the Park Manager, you’ll play a key role in supporting daily park operations, guest experience, administration and compliance. You’ll be visible on the ground, helping guests, supporting the team, and making sure the park looks and operates at its best.

Lake Conjola Holidays offers a relaxed lakeside getaway, with beautiful natural surroundings, great facilities, and easy access to the South Coast’s beaches and outdoor attractions.

Why You’ll Love Life at Ingenia

We believe work should be rewarding, flexible, and full of perks:

• Staff discounts on Ingenia Holiday Parks, with savings that can go beyond 50%
• Employee referral, employee of the month, and employee of the year rewards
• Flexible work schedules to suit your lifestyle
• Retailer discounts
• 1 week bonus leave if taking 4 weeks annual leave in a financial year
• Wellbeing coaching and support

In this Role, You’ll

• Support daily park operations including occupancy, revenue delivery, presentation and guest experience
• Deliver consistently high customer service, resolve guest issues and respond to feedback professionally
• Assist with bookings, payments, reconciliations, invoicing, stock control and administrative processes
• Support rosters, preventative maintenance and hands on operational tasks across the park
• Ensure safety, compliance and operational continuity, including after hours emergency call outs

You’re Likely a Match If You

• Have experience working in a hospitality, tourism, accommodation or fast paced customer facing environment
• Communicate confidently and calmly, with the ability to show empathy and resolve issues positively
• Bring a proactive, hands on approach and don’t mind rolling up your sleeves when needed
• Have supported bookings, payments, stock control, admin tasks or assisted a supervisor or manager
• Take safety seriously, pay attention to detail, and take pride in delivering quality outcomes

You’re someone who brings energy, ideas, and a genuine passion for making a difference. You love working with people, solving problems, and creating moments that matter.

Our Recruitment Process

We Keep Things Simple And Supportive

• Quick phone chat and interview with your future manager
• Background checks
• Offer and onboarding; welcome aboard!

All applicants must be able to work in Australia and provide evidence of working rights, as well as undergo a National Police Check.

Let’s Create Amazing Experiences Together

Ready to do what matters, and know you matter? Join us and help bring great experiences to life, starting with you.

Check out what life at Ingenia looks like on our LinkedIn page.