F&B Supervisor: Guest Experience Leader (Flexible Shifts)

Ingenia Communities Group; Berringer; Presencial; AUD 50.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Staff discounts at Ingenia Holiday Parks

Employee rewards programs

Flexible work schedules

Retailer discounts

Descripción de la vacante

Ingenia Communities Group, located in Berringer, is looking for a Full Time Food & Beverage Supervisor for their Lake Conjola Holidays site. This role involves leading a team to deliver exceptional guest service while ensuring compliance with food safety and operational standards.

The ideal candidate will possess strong hospitality experience, applicable certifications, and a passion for creating memorable experiences for guests. Enjoy flexible work schedules and staff discounts as part of our vibrant community.

Formación

• Strong background in hospitality with a focus on guest experience.
• Relevant certifications such as RSA and food safety.
• Experience in fast-paced venue environments.

Responsabilidades

• Lead shifts and ensure guest service excellence.
• Engage with guests to enhance their overall experience.
• Maintain compliance with food safety and regulatory standards.
• Support daily operational needs and team performance.

Conocimientos

Strong hospitality experience

Ability to engage with guests

Understanding of food safety

Confidence with POS systems

Adaptability and proactivity

Educación

RSA and RCG certifications

Food safety certification

Herramientas

Swift POS

Tribe

Descripción del empleo

Be Part of Something Bigger at Ingenia!

At Ingenia, we’re not just building communities, we’re creating places where people truly belong. From unforgettable holidays to vibrant rental living and affordable housing, we’re all about making life better, brighter, and more connected.

We’re a passionate bunch who care deeply, work boldly, and support each other every step of the way to create moments that matter. If you’re ready to work in a place that values your ideas and celebrates your wins, we’d love to welcome you to the team.

Your Next Opportunity

We’re on the lookout for a superb Full Time Food & Beverage Supervisor to join our team at our Lake Conjola Holidays site.

Reporting to the Park Manager, you’ll play a key role in leading the team and ensuring they deliver exceptional guest service and quality food offerings. This role supports the Venue Manager with daily operations, leads shifts, and drives strong team performance while maintaining full compliance with food safety, licensing, and regulatory standards.

Set between the calm waters of Lake Conjola and pristine surf beaches, Ingenia Lake Conjola offers a relaxed coastal escape in a stunning natural setting.

Why You’ll Love Life at Ingenia

We believe work should be rewarding, flexible, and full of perks:

• Staff discounts on Ingenia Holiday Parks, with savings that can go beyond 50%
• Employee referral, employee of the month, and employee of the year rewards
• Flexible work schedules to suit your lifestyle
• Retailer discounts
  
  

In this Role, You’ll

• Engage daily with park guests and members of the public, building strong relationships and elevating their overall experience.
• Work across a flexible roster, including school holidays, weekends and evenings, to support peak operational periods.
• Thrive in a physically active role involving regular lifting, standing, walking and hands on tasks.
• Safely handle commercial cleaning chemicals in line with Material Safety Data Sheets and venue procedures.
• Stay current with changing legislative and compliance requirements to ensure a safe, high quality venue environment.
  
  

You’re Likely a Match If You

• Bring strong hospitality experience and a passion for creating warm, memorable guest experiences in a fast paced venue environment.
• Are confident using (or keen to learn) Ingenia systems like Swift POS and Tribe, and can follow SOPs, venue processes and compliance requirements with care.
• Hold relevant certifications (RSA, RCG if required, food safety) and understand food safety, cash handling, licensing and customer service best practice.
• Lead by example — staying calm under pressure, supporting your team, and maintaining high standards across service, safety, and venue presentation.
• Are adaptable and proactive, working across varied shifts, jumping in where needed, and staying up to date with Ingenia policies, procedures and legislation.
• You’re someone who brings energy, ideas, and a genuine passion for making a difference. You love working with people, solving problems, and creating moments that matter.
  
  

Our Recruitment Process

We Keep Things Simple And Supportive

• Apply via our website; no cover letter needed
• Quick phone chat and interview with your future manager
• Background checks
• Offer and onboarding; welcome aboard!
  
  

All applicants must be able to work in Australia and provide evidence of working rights, as well as undergo a National Police Check.

Let’s Create Amazing Experiences Together

Ready to do what matters, and know you matter? Join us and help bring great experiences to life, starting with you.

Check out what life at Ingenia looks like on our LinkedIn page.