Assistant Park Manager - Geelong Holiday Park

Hampshire Property Group; Geelong; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

On-site accommodation and utilities

Job summary

Hampshire Property Group is seeking an Assistant Park Manager for Geelong Holiday Park along the Barwon River. You will work with the Park Manager to ensure smooth daily operations, guest services, and administration.

Responsibilities include coordinating reception, housekeeping, and maintenance, while supporting staff inductions and safety compliance in a picturesque riverside setting.

Qualifications

• Experience in holiday park operations, hospitality, or similar roles.
• Strong customer service skills and ability to handle challenging situations calmly.
• Well-developed organisational and interpersonal skills.
• Maintenance skills and willingness to assist across park areas.
• Current driver’s licence; First Aid and Police Check desirable.

Responsibilities

• Oversee all aspects of park operations, including reception and housekeeping.
• Manage guest bookings, inquiries, and resolve guest concerns.
• Support staff training and inductions.
• Ensure health and safety procedures and company policies are followed.

Skills

Customer service

Organisational skills

Interpersonal skills

Maintenance mindset

Education

Hospitality Management qualification

Tools

Microsoft Office

Reservation systems

Property management systems

Job description

Hampshire Property Group is a leading provider of residential and holiday park destinations across Australia and New Zealand, offering families and travellers memorable experiences in some of the most beautiful natural settings. We take pride in creating exceptional moments for our residents and guests while preserving the environment and local culture.

Are you ready to take the next step in your hospitality career while working in one of Victoria’s most picturesque riverside locations? Geelong Holiday Park, nestled along the tranquil banks of the Barwon River in Geelong, offers guests the perfect blend of natural beauty, family-friendly facilities, and easy access to local attractions.

As part of Hampshire Property Group’s growing collection of holiday parks, Geelong Holiday Park is renowned for its welcoming atmosphere, pristine grounds, and exceptional guest service.

Your Role

As the Assistant Park Manager, you’ll work closely with the Park Manager to ensure the smooth day-to-day running of the park. You’ll assist with everything from guest services, staff coordination and administration. When the Park Manager is on leave or rostered days off, you’ll step up to manage the park’s operations.

Key Responsibilities

• Assist in overseeing all aspects of park operations, including reception, housekeeping, grounds, and maintenance.
• Provide excellent customer service, including managing bookings, responding to enquiries, and resolving guest concerns.
• Support staff training and inductions.
• Ensure compliance with workplace health and safety, emergency procedures, and company policies.

What You’ll Need

• Previous experience in holiday park operations, hospitality, or similar (qualifications in Hospitality Management or related field desirable).
• Strong customer service skills with the ability to manage challenging situations calmly.
• Well-developed organisational and interpersonal skills.
• Practical maintenance skills and willingness to “pitch in” across different areas of the park.
• Competence in Microsoft Office and reservation/property management systems.
• Current driver’s licence (First Aid Certificate and National Police Check desirable).
• On-site accommodation and utilities included as part of the package.
• Work in a stunning riverside setting with a supportive and friendly team.
• Opportunities for career progression within a growing national company.