Assistant Operations Manager - East Fremantle

State Swim Pty Ltd; Perth; On-site; AUD 65,000 - 90,000; Full time

Job summary

State Swim is seeking an Assistant Operations Manager for our East Fremantle swim school. You will support daily operations, lead a team, and drive customer experiences while modelling safety and compliance.

The role sits under the Operations Manager and offers mentorship, training, and clear progression for emerging leaders. Strong leaders with excellent communication and a customer-service mindset will thrive; swimming industry experience is welcomed but not essential, with one weekend shift

Qualifications

• Experience leading and coaching teams in a busy service environment.
• Strong customer service focus with a passion for families.
• Ability to balance competing priorities in a fast-paced setting.
• Willingness to obtain WWCC/CPR qualifications.

Responsibilities

• Support the daily operations of the swim school and ensure smooth centre operations
• Lead, coach and motivate team members to deliver exceptional service
• Assist with staff training, onboarding and development
• Build positive relationships with swimmers, families and team members
• Help maintain high standards of safety, compliance and operational excellence
• Contribute to centre growth through member retention and customer engagement
• Work collaboratively with the Operations manager to achieve centre goals

Skills

Leadership

Communication

Customer service

Staff development

Prioritization

Problem solving

Swim industry

Job description

Assistant Operations Manager - East Fremantle

Take the next step in your leadership journey with State Swim! Are you a people-focused leader who thrives in a fast-paced environment? Do you enjoy developing teams, delivering exceptional customer experiences, and making a positive impact in your local community? If so, we'd love to hear from you!

Assistant Operations Manager - East Fremantle We are seeking a full-time Assistant Operations Manager to join our East Fremantle swim school.

This is an exciting opportunity for an emerging leader to play a key role in the day-to-day operations of one of our busy swim schools. Working closely with the Operations manager, you'll support staff development, customer service, centre performance and the delivery of our swim program.

You’ll be part of a passionate team dedicated to helping children develop life-saving swimming skills while creating a positive experience for families every step of the way.

About the Role As Assistant Operations Manager, you will:

• Support the daily operations of the swim school and ensure smooth centre operations
• Lead, coach and motivate team members to deliver exceptional service
• Assist with staff training, onboarding and development
• Build positive relationships with swimmers, families and team members
• Help maintain high standards of safety, compliance and operational excellence
• Contribute to centre growth through member retention and customer engagement
• Work collaboratively with the Operations manager to achieve centre goals

What We’re Looking For

• Strong leadership potential and a genuine desire to develop your management skills
• Excellent communication and interpersonal skills
• Passion for customer service and creating outstanding experiences
• Ability to manage competing priorities in a dynamic environment
• A proactive, solutions-focused approach to problem solving
• Confidence leading and supporting a team
• Swimming Industry experience is highly regarded but not essential
• Availability to work one weekend shift each week

Why Join State Swim? At State Swim, you’ll be supported to grow your leadership skills through ongoing coaching, mentorship, and hands-on experience. Joining a passionate and supportive team, you’ll have genuine opportunities for career progression while making a meaningful impact in the lives of children and families. It’s a rewarding role with a trusted organisation that values its people and the communities it serves.

Ready to Make a Difference? If you’re looking for an opportunity to grow your leadership skills, support a high-performing team, and build a rewarding career with State Swim, we’d love to hear from you.

Have questions? Contact us at @stateswim.com.au for a confidential discussion about the role

Your application will include the following questions:

• Which of the following statements best describes your rights to work in Australia?
• How many years of retail management experience do you have?
• Do you have experience preparing work rosters?
• Do you have experience in Sports & Fitness or Aquatic Industry?
• How many hours are you available to work per week?
• What’s your expected annual base salary?
• How much notice are you required to give your current employer?
• Are you willing to obtain required qualifications (WWCC/AEC/CPR) ?

Impact lives daily: Help swimmers of all ages gain confidence in the water, from blowing bubbles to swimming 400m non-stop.

Be part of a supportive team: We believe in working together, prioritising people, and always striving to be better.

Career growth and development: With a strong foundation in expert swim coaching, we provide ongoing training and opportunities to grow your career.

A fun and positive environment: We combine professionalism with a friendly, welcoming atmosphere that makes coming to work enjoyable.

Join us and Make Waves!

If you’re interested in a fulfilling role where you can make a real difference, we’d love to hear from you.

Why Work With Us?

Impact lives daily: Help swimmers of all ages gain confidence in the water, from blowing bubbles to swimming 400m non-stop.

Be part of a supportive team: We believe in working together, prioritising people, and always striving to be better.

Career growth and development: With a strong foundation in expert swim coaching, we provide ongoing training and opportunities to grow your career.

A fun and positive environment: We combine professionalism with a friendly, welcoming atmosphere that makes coming to work enjoyable.

Join us and Make Waves!

If you’re interested in a fulfilling role where you can make a real difference, we’d love to hear from you.

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