Assistant Operations Manager | Allawah Hotel

Merivale; Sydney; Sur place; AUD 80 000 - 110 000; Plein temps

Avantages offerts par ce poste

Paid parental leave

Venue discounts

Career development opportunities

Résumé du poste

Merivale is seeking an Assistant Operations Manager at Allawah Hotel in Sydney. You will lead a diverse team, focus on delivering exceptional guest experiences, and work closely with the culinary team to guarantee product knowledge.

Ideal candidates are committed to embedding themselves in the team and community, driving a guest-focused culture, and delivering revenue-driven results.

Qualifications

• Proven leadership and team management experience.
• Strong focus on guest experience and service standards.
• Ability to drive revenue and manage financials within a hospitality department.

Responsabilités

• Deliver exemplary guest experiences with a warm, engaging tone.
• Lead and coach a diverse team to be guest-focused, community-led, and sales-driven.
• Drive financial results through revenue initiatives and strong cost controls.
• Develop product knowledge in collaboration with chefs and kitchen teams.
• Foster a healthy, enjoyable, and educational working environment for the team.

Connaissances

Leadership

Guest experience

Team coaching

Description du poste

Assistant Operations Manager | Allawah Hotel

Occupying a prominent corner on lively Railway Parade, this pub has been a local favourite since it first opened in 1928. We know what this landmark means to this community.

The Allawah Hotel is a classic example of interwar architecture with soaring arches and a massive terrace, we are known for our quality food and our excellent guest experience.

The Role

This is the perfect opportunity for a up and coming Assistant Operations Manager to learn from a team of passionate hospitality professionals as well as be a part of one of Merivale favourite locations. We are looking for someone who is committed to imbedding themselves in the team and venue, connecting authentically with the community.

We build teams who know how to deliver guest experiences like no other. Our leaders are expected to always drive the teams they support to create awesome moments for every guest - big and small!

In a nutshell, you will need to:

• Understand how to deliver exemplary guest experience. This incredible venue will feel warm and welcoming with a casual tone of engagement. Underpinned by knowledgeable, professional execution.
• Lead & Coach a diverse team of people. Ensuring that team culture is guest focused, community led, and sales driven.
• Competency to drive the financial results of the department. Be sales focused, create and lead the team to execute revenue initiatives. Demonstrate proven results in management of financial controls.
• Passion for product. Support the extraordinary team of chefs and guarantee you and your teams have a detailed knowledge of the product.
• Establish a healthy working environment for the team - enjoyable, educational, results focused and respectful.

The Reward

You will be joining a company that wants you to succeed, we offer:

• Paid parental leave and flexible return to work support for new parents.
• Amazing discounts at 90+ venues.
• Career and development opportunities, learning from the best.