Assistant Manager Sunshine Homemaker

Adairs Retail Group; Queensland; On-site; AUD 52,000 - 76,000; Full time

Benefits offered by this job

Team member discounts - 50% off full価格

Paid Parental Leave

Adairs Academy

Incentive and bonus programs

Employee Assistance Program

Recognition for performance

Time in Lieu

Job summary

Adairs Retail Group is looking for an Assistant Manager to work closely with the Store Manager to drive an exceptional customer experience and elevate overall store performance. You will lead by example, inspire your team and contribute to daily operations with a focus on service excellence, sales, and standards.

You’ll coach, develop and train staff, assist with workforce planning and rosters, and analyse reports to identify opportunities for improving customer interactions and store results.

Qualifications

• Passionate about delivering the ultimate customer experience
• Leadership qualities with a track record of achieving KPIs
• Ability to create an engaged and motivated team culture
• Experience coaching, training and developing a team
• Positive, solution-focused attitude and team player mentality

Responsibilities

• Lead by example to delight customers and inspire the team
• Support the Store Manager with coaching, developing and training
• Contribute to workforce planning and rosters to meet budget
• Analyse reports and identify opportunities to enhance the customer experience
• Help drive store performance and customer satisfaction

Job description

Our Awesome Perks

Each day at Adairs will lead you towards a successful, fulfilling career with exciting rewards. Let us know where you want to go and we’ll help you get there.

Our Awesome Perks

Each day at Adairs will lead you towards a successful, fulfilling career with exciting rewards. Let us know where you want to go and we’ll help you get there.

Here are just some of the benefits you can look forward to as part of our Retail team:

• Team member discounts ─ 50% off full price styles, 15% off sale styles
• Paid Parental Leave – supporting your family through life's biggest moments
• Access to tailored learning and development programs through our very own Adairs Academy
• Access to an achievable and lucrative incentive and bonus programs
• Confidential and free access to our Employee Assistance Program (financial, legal, personal and professional support) for our team and their family
• Recognition for exceptional individual and team performances
• Time in Lieu

This is Adairs

We are clear about why we exist…. To create WOW…. Our passion and purpose is to provide inspiration and expertise; enabling everyone to weave their own story of home.

The next couple of years and incredibly exciting for us as we embark on some transformational projects that will see us significantly investing in our team, the customer journey, technology and most importantly – understanding our customers.

As Our New Assistant Manager

Your overarching purpose is to work closely and collaboratively to support the team and the Store Manager drive the ultimate customer experience and elevate the stores overall performance

• Leading by example through inspiring and delighting our customers, enabling them to weave their own style of home
• Being a role model around achieving personal targets and KPI’s whilst supporting the team achieve theirs
• Supporting the Store Manager with coaching, developing and training the wider team
• Contribute to the successful workforce planning and roster to ensure we remain within budget
• Analysing reports and proactively identify opportunities that will increase the customer experience

What We Ask You To Bring To The Table

• Wildly passionate about creating the ultimate customer experience (and know how to do so)
• Leadership qualities and demonstrated success in achieving KPI’s and targets
• Ability and experience creating and instilling an engaged and motivated culture within your team
• Strengths in nurturing, coaching, training and developing a team
• Awesome attitude, nothing to much trouble and are always part of the solution
• Team player, you strongly believe we are better as one

We look forward to what the possibilities could bring.