Assistant Manager - Smithfield Tavern

ALH Hotels; Cairns Regional; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Career growth at ALH Hotels

Staff discounts

Wellbeing support

Brand discounts (Endeavour Group)

Job summary

Smithfield Tavern in Tropical North Queensland is seeking an Assistant Manager to lead a busy floor, manage a large crew, and keep service at gold-class hospitality across the bistro, sports bar and gaming room.

This hands-on role requires physical tasks; RSA/RSG, RMLV and an Approved Managers Licence are required by state rules. You’ll mentor staff, drive energy on shift, and partner with the Publican to deliver safe, efficient operations and a welcoming community.

Qualifications

• This is a hands-on role involving physical tasks and lifting.
• Must hold RSA/RSG, RMLV and Approved Managers Licence as per state requirements.
• Experience supervising in bar, bistro or gaming room is preferred.
• Strong people skills to be the face of the pub when the boss is away.

Responsibilities

• Support the Publican to run the pub smoothly, safely, and with a great vibe.
• Lead a team across shifts and manage daily operations.
• Handle hiccups quickly and maintain high service standards.
• Engage with locals to create gold-class hospitality every shift.

Skills

Leadership

Team management

Customer service

People skills

Tools

RSA/RSG

RMLV

Approved Managers Licence

Job description

Are you a hospitality professional ready to run the floor at one of the busiest suburban taverns in Tropical North Queensland? The Smithfield Tavern is looking for a driven, floor-focused Assistant Manager who thrives in a fast-paced environment and knows how to keep a large crew moving in perfect sync.

"The Smithfield" is a buzzing local centerpiece. Whether it's managing a packed weekend dining crowd in the bistro, running a high-tempo sports bar during major live games, or overseeing our top-tier gaming room operations, this venue requires a leader who loves being right at the heart of a high-velocity trade. We need someone with sharp operational instincts who can maintain elite standards and ensure our community of regulars and shoppers receive gold-class hospitality every time.

A day in the life of an Assistant Manager:

• Get to know the locals so well they think you’re part of the crew
• Support the Publican to keep the pub running smoothly, safely, and with a great vibe
• Learn the ropes of being a Publican while leading a team of absolute hospo legends
• Handle hiccups before they turn into headaches
• Bring the energy, the service, and the smiles every single shift

Inherent requirements:

This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

About you:

• You’ve been around the bar, bistro, or gaming room block, and maybe already done some supervising
• You’ve learned from great managers and now you’re ready to step up
• You’ve got the confidence, pride, and people skills to be the face of the pub when the boss is away
• You’ve got a current RSA/RSG, RMLV and Approved Managers Licence as per state requirements

If you’re keen to learn, lead, and laugh while making this pub the best spot in town – we’d love to hear from you.

The benefits are good too!

• Grow your career within ALH Hotels and the wider Endeavour Group network.
• An exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands.
• Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W.
• Endeavour Wellbeing Support; our EAP service offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.

#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #ALH #EndeavourGroup

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.