Assistant Manager - Mt Pleasant Tavern

ALH Hotels; Mackay Regional; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

ALH Hotels discount card

Discounts at Woolworths/BIG W

Endeavour Wellbeing Support

Job summary

ALH Hotels' Mt Pleasant Tavern in Mackay invites an energetic Assistant Manager to lead floor service across a busy suburban tavern. You’ll coordinate a large hospitality team, uphold fast, friendly service, and keep operations smooth during peak periods.

You’ll bring supervisory experience, a current RSA/RSG, RMLV and Approved Managers Licence, and a natural talent for staff development and guest relations. Grow your career with ALH Hotels and Endeavour Group brands across shift patterns.

Qualifications

• Must have hands-on hospitality experience.
• Experience supervising a team.
• Current RSA/RSG, RMLV and Approved Manager Licence.

Responsibilities

• Know locals and feel part of the crew.
• Support the Publican to run the pub safely, smoothly, and with great vibe.
• Learn the ropes of publican duties while leading a strong hospo team.
• Troubleshoot issues before they impact service.
• Bring energy, service, and smiles to every shift.

Skills

Leadership

Staff supervision

Customer service

Communication

Education

RSA/RSG license

RMLV

Approved Manager Licence

Job description

Assistant Manager | Mt Pleasant Tavern

Are you a hospitality professional ready to run the floor at one of the busiest suburban taverns in Mackay? The

About The Role

The Mt Pleasant Tavern is searching for a floor-focused, service-driven Assistant Manager who thrives in a fast-paced environment and knows how to keep a large crew firing on all cylinders.

"The Mt Pleasant" is a buzzing local centerpiece. Whether it's managing a packed weekend dinner rush in the family bistro, running a high-tempo sports bar during major live games, or overseeing our top-tier gaming room operations, this venue requires a leader who loves being right at the heart of a high-velocity trade. We need someone with sharp operational instincts who can maintain elite standards and ensure our tight-knit community of regulars receives gold-class hospitality on every shift.

A Day In The Life Of An Assistant Manager

• Get to know the locals so well they think you’re part of the crew
• Support the Publican to keep the pub running smoothly, safely, and with a great vibe
• Learn the ropes of being a Publican while leading a team of absolute hospo legends
• Handle hiccups before they turn into headaches
• Bring the energy, the service, and the smiles every single shift

Inherent Requirements

• This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

About You

• You’ve been around the bar, bistro, or gaming room block, and maybe already done some supervising
• You’ve learned from great managers and now you’re ready to step up
• You’ve got the confidence, pride, and people skills to be the face of the pub when the boss is away
• You’ve got a current RSA/RSG, RMLV and Approved Managers Licence as per state requirements

If you’re keen to learn, lead, and laugh while making this pub the best spot in town – we’d love to hear from you.

The benefits are good too!

• Grow your career within ALH Hotels and the wider Endeavour Group network.
• An exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands.
• Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W.
• Endeavour Wellbeing Support; our EAP service offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.

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