Assistant Manager - Part Time

Frontline Recruitment Group; City of Brisbane; On-site; AUD 40,000 - 50,000; Part time

Benefits offered by this job

Permanent part-time role

Sunday to Thursday roster

Leadership opportunities

Career progression

Job summary

Frontline Recruitment Group in Mt Ommaney, QLD is seeking an Assistant Manager for a hands-on retail leadership role. You will support the team on the shop floor, lead daily operations and assume responsibility during higher duties shifts.

The role is permanent part-time, 33.5 hours per week, Sunday to Thursday roster, with leadership responsibilities and opportunities for internal progression within a growing national retailer.

Qualifications

• Previous retail experience with strong customer service capability.
• Current leadership experience or the confidence to step into your first formal leadership role.
• A positive, approachable and reliable style.
• Strong communication and handover skills.
• Confidence making decisions and knowing when to escalate.

Responsibilities

• Support and motivate the team throughout daily trade.
• Set clear priorities around customer service and operational tasks.
• Role-model warm, confident and helpful customer service.
• Maintain strong standards across merchandising, housekeeping and stock.
• Complete opening, closing, cash handling and security procedures when acting as person in charge.
• Provide calm and constructive coaching to team members.
• Identify issues early and escalation where appropriate.
• Ensure effective handovers between shifts and leadership.
• Take responsibility for approved higher duties shifts.

Skills

Retail leadership

Customer service

Team motivation

Cash handling

Merchandising

Stock management

Communication

Store operations

Tools

POS systems

Job description

Frontline Recruitment Group – Mount Ommaney QLD

About the client

Our client is a long-established Australian specialty retailer with decades of history, a growing national store network and a strong track record of developing its people from within.

With continued growth across the business and a large proportion of Store Managers having progressed internally, this is a great opportunity to join a stable, high-performing retailer where your next step doesn’t have to stop at Assistant Manager.

About the role

They are looking for a confident and reliable Assistant Manager to support their Mt Ommaney team. This is a hands‑on role suited to someone who enjoys being on the floor, supporting the team and taking responsibility for the store when required.

You’ll work 33.5 hours per week across a Sunday to Thursday roster, with essential higher duties responsibilities on Monday, Sunday and Thursday night.

Working alongside the Store Manager, you’ll help keep the store running smoothly while providing practical leadership throughout your shifts.

You will:

• Support and motivate the team throughout daily trade
• Set clear priorities around customer service and operational tasks
• Role-model warm, confident and helpful customer service
• Maintain strong standards across merchandising, housekeeping and stock
• Complete opening, closing, cash handling and security procedures when acting as person in charge
• Provide calm and constructive coaching to team members
• Identify issues early and escalation where appropriate
• Ensure effective handovers between shifts and leadership
• Take responsibility for approved higher duties shifts

What you’ll bring

• Previous retail experience with strong customer service capability
• Current leadership experience or the confidence to step into your first formal leadership role
• A positive, approachable and reliable style
• Strong communication and handover skills
• Confidence making decisions and knowing when to escape
• The ability to stay organised and calm during busy trade
• Strong attention to store standards, stock and merchandising
• A genuine willingness to learn and continue developing as a leader

What’s in it for you?

• Permanent part-time role | 33.5 hours per week
• Sunday to Thursday roster
• Regular higher duties and genuine leadership responsibility
• Join a growing, high-performing national retailer
• Strong history of internal promotion and career progression
• Develop your leadership capability in a supportive environment
• Hands-on exposure to store operations, people leadership and customer experience
• Join an established business with decades of history and continued growth ahead