Assistant Manager - Oxenford Tavern

ALH Hotels; Wongawallan; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Career growth within ALH Hotels

Exclusive discount card for ALH Hotels

Woolworths/BIG W discounts

Wellbeing support (EAP)

Job summary

ALH Hotels is seeking an Assistant Manager for Oxenford Tavern in Queensland. You will lead a busy, on-site team across bar, bistro and gaming areas, partnering with duty leaders to drive energy and service excellence.

The role blends hands-on supervision with guest engagement and operational oversight, ensuring safe, smooth service across shifts. You should bring hospitality leadership experience, a proven ability to mentor staff, strong people skills, and current RSA/RSG, RMLV and Approved

Qualifications

• Hands-on hospitality management experience.
• Experience supervising floor teams.
• Knowledge of RSA/RSG, RMLV and Approved Managers Licence.

Responsibilities

• Lead shift operations alongside duty leaders on the floor.
• Drive shift energy, service standards and guest experience.
• Mentor and develop a vibrant floor team while maintaining safety.
• Resolve on-floor hiccups quickly to keep service moving smoothly.

Skills

Leadership

Customer service

Team supervision

Regulatory knowledge

Job description

About The Role

Assistant Manager | Oxenford Tavern

If you are a driven hospitality manager who thrives on the pace of a busy highway-side local and loves leading from the front, the Oxenford Tavern is the ideal place to make your mark. From brisk weekday tradie lunches and packed family dinner rushes to roaring game-day crowds in the sports bar and attentive host service in our gaming room, trade here moves fast from open to close.

You won't be stuck behind a computer screen, our venue operates on a collaborative multi-AM model, meaning you’ll partner with fellow duty leaders directly on the floor. Together, you will drive shift energy, support and mentor a vibrant floor team, build real rapport with our loyal regulars, and keep service standards sharp across every department.

A Day In The Life Of An Assistant Manager

• Get to know the locals so well they think you’re part of the crew
• Support the Publican to keep the pub running smoothly, safely, and with a great vibe
• Learn the ropes of being a Publican while leading a team of absolute hospo legends
• Handle hiccups before they turn into headaches
• Bring the energy, the service, and the smiles every single shift

Inherent Requirements

• This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

About You

• You’ve been around the bar, bistro, or gaming room block, and maybe already done some supervising
• You’ve learned from great managers and now you’re ready to step up
• You’ve got the confidence, pride, and people skills to be the face of the pub when the boss is away
• You’ve got a current RSA/RSG, RMLV and Approved Managers Licence as per state requirements

The benefits are good too!

• Grow your career within ALH Hotels and the wider Endeavour Group network.
• An exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands.
• Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W.
• Endeavour Wellbeing Support; our EAP service offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.