Assistant Manager - High-Energy Pub Floor Leader

Endeavour Group; Mackay Regional; Hybrid; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Career growth within ALH Hotels and EN

Staff discount card across ALH Hotels,

Discounts at Woolworths group brands

Wellbeing support

Job summary

The Austral Hotel within the Endeavour Group network is seeking an Assistant Manager to run the floor across bar, bistro and gaming spaces in Mackay. You will lead a lively team, uphold gold-standard venue presentation, and build strong connections with regulars while delivering warm hospitality.

Applicants should have supervisory hospitality experience, a hands-on approach, and current RSA/RSG, RMLV and Approved Managers Licence as per Queensland requirements.

Qualifications

• Hospitality experience in bar, bistro or gaming room; supervisory exposure preferred.
• Willingness to lead a team and manage peak periods in a busy venue.
• Licences and compliance: RSA/RSG, RMLV and Approved Managers Licence as per state requirements.

Responsibilities

• Lead floor operations across hospitality departments.
• Support Publican to keep the pub running safely, smoothly and with a great vibe.
• Learn the ropes of publican duties while steering a team of staff.
• Handle issues proactively to prevent headaches during shifts.
• Bring energy, service, and warmth to every shift.

Skills

Leadership

Customer service

Team supervision

Communication

Education

RSA/RSG licence

RMLV licence

Approved Managers Licence

Job description

The Austral Hotel within the Endeavour Group network is seeking an Assistant Manager to run the floor across bar, bistro and gaming spaces in Mackay. You will lead a lively team, uphold gold-standard venue presentation, and build strong connections with regulars while delivering warm hospitality.

Applicants should have supervisory hospitality experience, a hands-on approach, and current RSA/RSG, RMLV and Approved Managers Licence as per Queensland requirements.