Assistant Manager - Food & Beverage

The Langham Gold Coast; Gold Coast City; On-site; AUD 70,000 - 95,000; Full time

Job summary

The Langham Gold Coast is seeking an enthusiastic Assistant Manager - Food & Beverage to lead a high-performing team in delivering exceptional guest experiences at our luxury resort on the Gold Coast. This full-time role requires delivering warm, polished service across dining venues and events.

You will guide service standards, manage daily operations, and ensure compliance with Responsible Service of Alcohol while fostering a culture of excellence and guest satisfaction for a discerning

Qualifications

• Experience in luxury hotels or fine dining.
• Proven leadership of high-performing teams.
• Ability to work in high-pressure, fast-paced environments.
• Excellent interpersonal and communication skills.
• Responsible Service of Alcohol certification desirable.

Responsibilities

• Lead a high-performing team to provide an unparalleled level of service.
• Exceed guests' expectations with warm, authentic and timely service.
• Serve good food, drinks and local knowledge to elevate the guest experience.

Skills

Customer service

Team leadership

High volume service

Communication skills

Hospitality knowledge

Flexibility

Education

Tertiary Qualifications in Hospitality or Management

Job description

Awholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group(LHG) comprises a family of distinctive brands, including The Langham Hotelsand Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over40 hotels and residences in operation or development, LHG has a globalfootprint that extends across Asia, Europe, North America, Australasia and theMiddle East.

The Langham, Gold Coast and The Jewel Residences, managed by Langham has ushered in a new era of sophistication to Australia’s playground.Comprising of 339 guest rooms, suites and luxury apartments, located on theabsolute beachfront. The Langham, Gold Coast brings together modern amenitiesand rooms, a resort atmosphere, world-class dining venues, and superiorconferencing and events facilities positioning it as the premier location torelax and be inspired.

At TheLangham, Gold Coast, dining is an experience shaped by craftsmanship, flavourand a sense of occasion. Our wide range of restaurants and bars invites gueststo explore a diverse culinary journey, from refined Cantonese cuisine andvibrant coastal cuisine to elegant afternoon teas and expertly craftedcocktails.

We areseeking a passionate, customer service-focused Assistant Manager - Food& Beverage to join our team in a full-time position.

What You’ll Do

As AssistantManager - Food & Beverage, you will lead our high performing team as weprovide an unparalleled level of service for our guests. You will exceed ourguests' expectations by providing warm, authentic and timely service andserving good food, drinks and local knowledge to elevate the guest experience.

What You’ll Bring

Our Assistant Manager - Food& Beverage you haveproven experience in high end, high volume culinary environments at luxuryhotels or private dining. Your proven experience leading teams to meet ahigh level of excellence will be the key to your success in this role.

• Sound knowledge of the latest trends and experience in the industry;
• Passion for service excellence and providing superior hospitalityexperience;
• Proven ability to work in a high pressure and fast-paced environment;
• Excellent interpersonal and communication skills;
• Luxury Hotel and Room Service/In Room Dining experience is highlydesirable;
• Excellent interpersonal and communication skills;
• Responsible Service of Alcohol;
• Tertiary Qualifications in Hospitality or Management highly regarded;
• Availability to work evenings, a rotating roster, and public holidays;
• Australian work rights. Please note that we are unable to offerSponsorship for this position.

WhyJoin Us? Live fully with Langham

The Langham, Gold Coast offers current and future colleagues:

• Benchmarked and competitive remuneration;
• Industry leading Learning and Development, with career progressionopportunities;
• Complimentary meals on shift and uniforms laundered;
• 6 complimentary hotel nights at Langham Hotel Group Hotel and Resortseach year;
• Employee Assistance Program

plusa vast array of additional benefits and recognition incentives!

About the Company

Awholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group(LHG) comprises a family of distinctive brands, including The Langham Hotelsand Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over40 hotels and residences in operation or development, LHG has a globalfootprint that extends across Asia, Europe, North America, Australasia and theMiddle East.

The Langham, Gold Coast and The Jewel Residences, managed by Langham has ushered in a new era of sophistication to Australia’s playground.Comprising of 339 guest rooms, suites and luxury apartments, located on theabsolute beachfront. The Langham, Gold Coast brings together modern amenitiesand rooms, a resort atmosphere, world-class dining venues, and superiorconferencing and events facilities positioning it as the premier location torelax and be inspired.

At TheLangham, Gold Coast, dining is an experience shaped by craftsmanship, flavourand a sense of occasion. Our wide range of restaurants and bars invites gueststo explore a diverse culinary journey, from refined Cantonese cuisine andvibrant coastal cuisine to elegant afternoon teas and expertly craftedcocktails.

We areseeking a passionate, customer service-focused Assistant Manager - Food& Beverage to join our team in a full-time position.

What You’ll Do

As AssistantManager - Food & Beverage, you will lead our high performing team as weprovide an unparalleled level of service for our guests. You will exceed ourguests' expectations by providing warm, authentic and timely service andserving good food, drinks and local knowledge to elevate the guest experience.

What You’ll Bring

Our Assistant Manager - Food& Beverage you haveproven experience in high end, high volume culinary environments at luxuryhotels or private dining. Your proven experience leading teams to meet ahigh level of excellence will be the key to your success in this role.

• Sound knowledge of the latest trends and experience in the industry;
• Passion for service excellence and providing superior hospitalityexperience;
• Proven ability to work in a high pressure and fast-paced environment;
• Excellent interpersonal and communication skills;
• Luxury Hotel and Room Service/In Room Dining experience is highlydesirable;
• Excellent interpersonal and communication skills;
• Responsible Service of Alcohol;
• Tertiary Qualifications in Hospitality or Management highly regarded;
• Availability to work evenings, a rotating roster, and public holidays;
• Australian work rights. Please note that we are unable to offerSponsorship for this position.

WhyJoin Us? Live fully with Langham

The Langham, Gold Coast offers current and future colleagues:

• Benchmarked and competitive remuneration;
• Industry leading Learning and Development, with career progressionopportunities;
• Complimentary meals on shift and uniforms laundered;
• 6 complimentary hotel nights at Langham Hotel Group Hotel and Resortseach year;
• Employee Assistance Program

plusa vast array of additional benefits and recognition incentives!

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