Assistant Manager - Cucina Porto

Cucina Porto; Sydney; On-site; AUD 70,000 - 90,000; Full time

Job summary

The Star Sydney invites applications for an Assistant Manager at Cucina Porto. You will report to the Venue and lead a team to deliver daily operations with a focus on service excellence in a busy dining environment.

Ideal candidates bring management experience in large venues, strong planning and people-management skills, and a passion for guest experience. RSA certification and flexibility to work across a 7-day roster are required.

Qualifications

• Experience in management within a large busy dining/venue.
• Strong planning and resourcing skills.
• Proven ability to manage labour costs and operating expenses.
• Customer service excellence and communication.

Responsibilities

• Assist Venue Manager to lead and support achievement of financial and operational targets
• Oversee rostering, SOPs, training and performance management
• Assist with development, implementation and evaluation of service standards
• Ensure compliance with Responsible Service of Alcohol and Liquor Act provisions
• Assist in recruiting and developing employees for timely growth

Skills

Management experience

Operations planning

Performance management

Labour costs control

Guest service

RSA certification

Flexible availability

Job description

Continue your career with us as the Assistant Manager at Cucina Porto.

For three decades, The Star Sydney has been a local landmark, deeply ingrained in Pyrmont and Darling Harbour. Committed to our communities, we strive to create fun in trusted destinations as Australia's premier entertainment hub. Our Forbes 5-star hotel, The Darling, and state-of-the-art venues including The Star Event Centre and The Lyric Theatre have hosted prestigious events and international acts. With extraordinary dining options, including Sokyo, BLACK Bar and Grill, and our vibrant Sports Bar where the action is live and loud, we are dedicated to delivering the ultimate entertainment, hospitality, and dining experiences for all.

Cucina Porto – Every day feels like a taste of Italy! Whether you're catching up with friends or unwinding after a long day, our vibrant atmosphere and mouthwatering offerings make it the ultimate venue to dine at with an authentic cuisine!

As an Assistant Manager, you will be reporting directly to the Venue where you will lead a team in delivering the daily operations of the venue.

This is a fantastic opportunity where you will have the opportunity to create a unique experience for our guests, take good care, and lead a dynamic team with integrity.

A few of your responsibilities:

• Assist Venue Manager to lead and support achievement of financial and operational targets
• Oversee operational functions that include rostering requirements, standard operating procedures, training and performance management
• Assist with the development, implementation and evaluation of service standards and standard operating procedures
• Ensure that all areas of the business comply with the Responsible Service of Alcohol program and relevant provisions of the Liquor Act
• Assist in managing the selection, training and development of all employees to ensure timely recruitment and career growth

What we are looking for:

• Management experience within in a similar large busy environment, with a thorough knowledge of food and beverages
• Demonstrated ability in planning and resourcing people and products, performance management and controlling labour costs and operating expenses
• Exceptional guest service skills with a proactive attitude and natural ability to communicate effectively with a diverse range of guests
• Current RSA Statement of Attainment
• Flexible with availability for work over a 7-day roster

About you:

As an expert in Management, you understand the essence of leading a team to deliver a world-class service. With exceptional communication skills and ability to create a fresh, positive and exciting environment where safety and service are paramount, you’re poised to excel in this role.

Your role will be pivotal in shaping the success of our Food & Beverage Leadership team at The Star.

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

Continue to SHINE at The Star.