Assistant Manager

Discovery Holiday Parks; Adelaide; On-site; AUD 52,000 - 70,000; Full time

Benefits offered by this job

Free accommodation

Meals provided

Staff discounts

Job summary

Discovery Parks Streaky Bay seeks an Assistant Park Manager to support daily operations on-site along South Australia’s Eyre Peninsula. You’ll handle guest service, lead staff and step in as Manager-in-Charge when needed, with responsibilities across reception, grounds, housekeeping and compliance.

The role is hands-on and live-in, requiring weekend work, a proactive approach and flexibility across tasks to keep the park running smoothly and guests happy.

Qualifications

• Experience in hospitality, tourism, parks or accommodation (leadership experience highly regarded).
• Strong customer service and communication skills.
• Hands-on, proactive and solutions-focused approach.
• Ability to work weekends and a rotating 5 days on / 2 days off roster.
• Willingness to live onsite and take after-hours calls part of the week.
• Valid driver's licence.

Responsibilities

• Support daily park operations and administrative tasks.
• Act in charge of the park during the Park Manager's absence.
• Deliver friendly, professional guest service and handle guest enquiries and issues.
• Lead and support staff, fostering a positive team environment.
• Assist with grounds, maintenance and housekeeping tasks as required.
• Uphold safety, compliance and organisational standards.
• Participate in kids' activities and occasional evening/night activities.
• Manage after-hours phone duties as rostered.
• Help ensure smooth operations across weekends and peak periods.

Skills

Hospitality leadership

Customer service

Communication

Team leadership

Flexible rostering

Proactive problem-solving

Job description

G'day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G'day Group has the largest park network in the country, offering an amazing customer journey.

The Role

Set along the stunning coastline of South Australia's Eyre Peninsula, Discovery Parks - Streaky Bay is a welcoming holiday destination offering a mix of cabins and caravan sites for travelling guests, families and long-stay visitors. The park features 34 cabins, 73 powered sites and 24 unpowered sites, operating as a friendly, community-focused park with exciting future development opportunities planned.

As Assistant Park Manager, you'll play a vital hands-on role supporting daily operations and stepping in as Manager-in-Charge when required. This is a live-in position suited to someone who enjoys variety, guest interaction and being actively involved across all areas of park operations. From customer service and team leadership to grounds, housekeeping and compliance, you'll help ensure the park runs smoothly and guests enjoy a memorable stay

What You'll Be Doing

• Support daily park operations and administrative tasks
• Act in charge of the park during the Park Manager's absence
• Deliver friendly, professional guest service and handle guest enquiries and issues
• Lead and support staff, fostering a positive team environment
• Assist with grounds, maintenance and housekeeping tasks as required
• Uphold safety, compliance and organisational standards
• Participate in kids' activities and occasional evening/night activities
• Manage after-hours phone duties as rostered
• Help ensure smooth operations across weekends and peak periods

What You'll Need

• Experience in hospitality, tourism, parks or accommodation (leadership experience highly regarded)
• Strong customer service and communication skills
• A hands-on, proactive and solutions-focused approach
• Ability to work weekends and a rotating 5 days on / 2 days off roster
• Willingness to live onsite and take after-hours calls part of the week
• Comfortable working across operational, administrative and practical tasks
• A valid driver's licence
• Free accommodation and meals, making it easy to enjoy the relaxed coastal lifestyle of Streaky Bay.
• Flexible rostering while leading a busy 7-day holiday park operation.
• Staff discounts across Discovery Parks and the wider G'day Group.
• Career development, training and opportunities for internal promotion.
• Live and work in Streaky Bay, a beautiful coastal town known for its beaches, fishing, boating and stunning sunsets.
• Enjoy a unique regional lifestyle with access to incredible natural scenery and outdoor activities.
• A hands-on leadership role with the opportunity to develop your team and create memorable guest experiences.
• Employee Assistance Program and service recognition awards.

Before receiving a job offer, candidates must consent to a Federal Police Clearance. Additionally, a valid Working with Children's Check specific to the state is required.

This role may require heavy lifting (up to 20kg), kneeling, squatting, and working with chemicals and machinery.

The G'day Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making. Our five-year ESG strategy is evolving to ensure we are committed to fostering a safe, respectful and inclusive workplace, giving back to the communities we operate in, and protecting our environment.

The G'day Group comprises three leading Australian tourism brands in Discovery Parks, G'day Parks and loyalty program G'day Rewards. Employing more than 2,200 people Australia-wide, G'day Group has a truly national footprint of over 300 holiday parks, including 85 fully owned and operated parks and Resorts. The largest park network in the country, we're about authentic Australian holiday experiences and inviting all Aussies to say g'day to more of Australia.

The G'day Group comprises three leading Australian tourism brands in Discovery Parks, G'day Parks and loyalty program G'day Rewards. Employing more than 2,200 people Australia-wide, G'day Group has a truly national footprint of over 300 holiday parks, including 85 fully owned and operated parks and Resorts. The largest park network in the country, we're about authentic Australian holiday experiences and inviting all Aussies to say g'day to more of Australia.