General Manager

Discovery Holiday Parks; Sydney; On-site; AUD 130,000 - 150,000; Full time

Benefits offered by this job

OTE 140k: Competitive base salary + …

Discounts across park network

Housing in manager’s residence

Job summary

G’day Group is seeking an Operations Manager – Multi-Site to lead and transform our flagship parks from Sydney. You’ll own park operations, coach your team to deliver guest-first service, manage budgets, and drive revenue and ROI across multiple sites.

With support from our Adelaide HQ and a national park network, you’ll shape long-term strategy, maintain safety and presentation standards, and build a high-performing guest experience that reflects Australia's largest holiday park network.

Qualifications

• Leadership experience in hospitality, accommodation or tourism.
• Experience owning P&L and driving revenue improvements.
• Strong team development and coaching capabilities.

Responsibilities

• Take full ownership of park operations across multiple sites.
• Coach and develop your team to deliver a guest-first culture.
• Drive margins, revenue and ROI while ensuring safety and compliance.

Skills

Leadership experience

P&L management

Team development

Job description

G’day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G’day Group has the largest park network in the country, offering an amazing customer journey.

Lead. Develop. Leave your mark.

Lead one of our flagship parks in Renmark, South Australia. Right on the banks of the Murray River, surrounded by red gum trees, vineyards and the hum of a town that knows how to slow down and enjoy the good life. If you're ready to take on a park with incredible bones and the backing of Australia's largest holiday park network, this is your moment.

The Perks

OTE 140k: Competitive base salary + super + performance bonuses + housing in the manager's residence + electricity + water + gas

• Opportunity to lead and transform a park from the ground up
• Professional growth, training and support from our Adelaide HQ
• Discounts across our park network
• Recognition programs and employee wellbeing initiatives

You'll thrive here if

You've got proven experience managing holiday/tourist parks, resorts or similar properties and know how to lead a cohesive team, own a P&L, and lift both guest experience and operational performance.

Most of all, you're someone who wants to make things better. Better systems, better presentation, better team culture. You see opportunities, not just tasks.

What You'll Be Doing

• Taking full ownership of park operations – from housekeeping to happy hour
• Coaching and developing your team to create a guest-first culture
• Driving business performance with an eye on margins, revenue and ROI
• Hands‑on management of compliance, safety, maintenance and presentation
• Collaborating with our support teams to build the park's long‑term strategy and success

What You'll Need

• Leadership experience in hospitality, accommodation or tourism
• A history of successfully managing teams and developing staff
• Strong commercial acumen and confidence managing budgets
• High operational standards and pride in presentation
• Ideally, experience in park development, improvement or transition
• A current driver's licence
• A genuine love for regional living – and the drive to bring a park to life

Before receiving a job offer, candidates must consent to a Federal Police Clearance for criminal records. Additionally, a valid Working with Children's Check specific to the state is required.

This role may require heavy lifting (up to 20kg), kneeling, squatting, and working with chemicals and machinery.

The G’day Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making. Our five‑year ESG strategy is evolving to ensure we are committed to fostering a safe, respectful and inclusive workplace, giving back to the communities we operate in, and protecting our environment.

The G’day Group comprises three leading Australian tourism brands in Discovery Parks, G’day Parks and loyalty program G’day Rewards. Employing more than 2,200 people Australia-wide, G’day Group has a truly national footprint of over 300 holiday parks, including 85 fully owned and operated parks and Resorts. The largest park network in the country, we’re about authentic Australian holiday experiences and inviting all Aussies to say g’day to more of Australia.

The G’day Group comprises three leading Australian tourism brands in Discovery Parks, G’day Parks and loyalty program G’day Rewards. Employing more than 2,200 people Australia-wide, G’day Group has a truly national footprint of over 300 holiday parks, including 85 fully owned and operated parks and Resorts. The largest park network in the country, we’re about authentic Australian holiday experiences and inviting all Aussies to say g’day to more of Australia.

Operations Manager – Multi-Site | Sydney