Assistant General Manager Full Time - BUNDABERG

Planet Fitness; Queensland; On-site; AUD 65,000 - 85,000; Full time

Job summary

BravoFit in Bundaberg is seeking an Assistant General Manager to lead daily gym operations, ensure member satisfaction, and manage staff performance. The role emphasizes delivering a welcoming environment, coordinating admin tasks, and upholding Planet Fitness standards with the BravoFit franchise.

Ideal candidates will have 3–5 years of relevant experience, First Aid/CPR, WWC, and a current National Police Check, with a commitment to upholding brand values and delivering exceptional service.

Qualifications

• Demonstrates excellent communication and organization skills.
• PC business applications like Microsoft Office proficiency.

Responsibilities

• Oversees the entire operation of the gym according to defined policies.
• Schedules staff to adequately cover needs and trains new team members.
• Maintains member service quality and gym cleanliness/appearance.
• Prepares administrative forms and reports; coordinates payroll liaison.
• Meets and greets potential members and provides club tours.
• Resolves member questions and handles feedback and inquiries.

Skills

Communication skills

Organization skills

Microsoft Office

Tools

Microsoft Office

Job description

Assistant General Manager Full Time - BUNDABERG

Join the fastest growing Fitness Industry in the world!

Who We Are

BravoFit is the Australia franchisee of the listed business Planet Fitness (NYSE), the leading global brand in fitness centers with over 2,700 clubs worldwide. We are on a mission to impact the lives of 1 million Australians through the delivery of fun and affordable fitness. We do this by creating comfortable, non-intimidating environments that promote inclusion, positivity, and self-fulfillment.

Our people and our culture are at the heart of everything we do. We are a small and agile team, working collaboratively to deliver 8-12 new locations each year, with an ongoing focus to grow established locations year on year.

What We Believe

We have an opportunity to impact generations of people in Australia in this lifetime. Our opportunity drives our relentless focus to deliver our best work. From our data driven decision making, to our passion for getting 1%, smart and hard work are imperative in delivering our mission. Our keys to success, momentum and leveraging strengths. Through accountability and partnership, we challenge each other to deliver our best work. We aim to democratize fitness together, one member at a time.

What Makes a Bravo-Fit

We are passionate about creating positive impact while rewriting the rules of fitness. Through our high value low-cost model, we provide a robust opportunity for members to enjoy fun and affordable fitness. Here at Planet Fitness, we are the home of the Judgement Free Zone. Where we provide a clean, comfortable and non-intimidating environment for all of our guests. We do not cater to powerlifting or body building but more so general fitness as most of our members are first-time gym-goers. We believe everyone’s fitness journey should feel rewarding and celebrated. We’re not a gym. We’re Planet Fitness!

Job Skill Set Requirements

Ability to learn, perform and oversee every job function in the gym

Demonstrates excellent communication and organization skills

Demonstrates a good understanding of PC business application programs (Microsoft Office)

Remit

Actively promotes our mission of impacting as many lives as possible through the delivery of fun and affordable fitness.

Actively displays and cultivates our House of Values

Actively promotes the philosophy, mission statement and vision of Planet Fitness

Oversees the entire operation of the gym according to defined policies

Responsible for the completion of all administrative tasks and reports

Supervises all team members

Schedules staff to adequately cover needs

Trains new team members

Prepares semi-annual team evaluations

Responsible for member service

Responsible for cleanliness and appearance of the club

Authorizes all expenditures

Accepts applications and interviews candidates

Maintains attendance records and other records required by law

Calculates team member hours worked and coordinates with payroll service

Manages all marketing efforts

Prepares all administrative forms and reports

Meets and greets potential members and provides them with a tour of the club

Handles member problems and questions

Engages in competitive shopping

Ensures the gym opens and closes promptly

Pitches in and performs a variety of tasks as needed

Experience

• Must possess at least 3 -5 years of experience in a similar field.

Internal candidates must have completed the AGM checklist.

Must be currently First Aid and CPR certified and provide club with a copy of the First Aid and CPR certification or willing to obtain within first three weeks.

Must have your WWC (working with children) certificate/ number NSW & VIC, Blue Card QLD from employment commencement date or proof that the process has started.

Must have completed a National Police Check certificate. NOTE- The NPC Certificate must be within 12 months of application date.