Assistant Facility Manager

Wilson Group; Traralgon; On-site; AUD 34,000 - 44,000; Part time

Job summary

Wilson Storage is seeking a part-time Assistant Facility Manager at our Traralgon facility in VIC. The role focuses on driving sales, delivering exceptional customer service, and effectively managing facilities and Business Hub services, while upholding high presentation standards.

The ideal candidate will bring experience in sales, customer service, retail or logistics, strong communication, and a professional, proactive approach to work in a team and autonomously.

Qualifications

• Customer service, sales, retail / bulky goods industry, logistics, small business experience (beneficial)
• Strong communication skills (written & verbal)
• Retail / Business sales experience (beneficial)
• Polite manner, friendly and confidence with face-to-face customer service
• Comfortable working with KPIs and are results-driven
• Professional presentation, work ethic and behaviour
• Well organised & use of initiative
• Competent in general computer skills

Responsibilities

• Driving sales performance
• Delivering excellence in customer service
• Effective management of Facilities including Business Hub services
• Maintaining high quality presentation standards

Skills

Customer service

Sales

Retail / bulky goods

Logistics

Communication (written & verbal)

Face-to-face customer service

KPIs & results-driven

Organised & initiative

Job description

About the role

Wilson Storage offers secure self-storage, packaging, office, and training space solutions throughout Victoria, New South Wales and Tasmania. Our exceptional customer service and state-of-the‑art facilities distinguish us in the industry.
We are seeking a highly motivated individual to join our rapidly expanding business as an Assistant Facility Manager working Part Time at our Traralgon Facility in VIC.

About Wilson Storage

For more than 50 years, the name Wilson and its success have been achieved through superior performance and the strength of our relationships. Building on its core strengths of customer service, financial security and specialist staff, Wilson has developed into a reliable and innovative provider of integrated services throughout the Asia Pacific region.

You will be joining a great team culture and with our continuous expansion, there is the possibility for future progression.

Key Duties include

• Driving sales performance
• Delivering excellence in customer service
• Effective management of Facilities including Business Hub services
• Maintaining high quality presentation standards

Skills and requirements

• Customer service, sales, retail / bulky goods industry, logistics, small business experience (beneficial)
• Strong communication skills (written & verbal)
• Retail / Business sales experience (beneficial)
• Polite manner, friendly and confidence with face-to-face customer service
• Comfortable working with KPIs and are results-driven
• Professional presentation, work ethic and behaviour
• Well organised & use of initiative
• Competent in general computer skills

About you

Suitable candidates will have experience in some areas of sales and customer service, retail / bulky goods, small business and logistics; strong communication skills with history of positive customer repour; proven organisational, system, administration skills and the ability to work both cooperatively within a team and autonomously as required.

What is in it for you

• By joining this team, you will become part of a positive workplace culture, and with continuous expansion, there are opportunities for future advancement.
• Extensive on-site training covering all facets of the business and industry will be provided.
• An attractive salary and incentives will be provided to those successful candidates.