Assistant Director, Workplace Resolution and Support | Full-time Permanent

Australian Capital Territory; Canberra; On-site; AUD 150,000 - 190,000; Full time

Job summary

The ACT Government seeks an experienced professional to join the Workplace Resolution and Support team as Assistant Director. You will manage a diverse caseload across workplace resolution, injury management and wellbeing, advising leaders and staff to achieve fair, timely outcomes in a safe, high-performing workplace.

You will influence workplace culture through specialist advice, support ABW environments, and collaborate across the Directorate on reporting and strategic wellbeing initiatives.

Qualifications

• Knowledge of workplace resolution and injury management frameworks in complex organisations.
• Experience advising managers and employees on workplace behaviour and conflict resolution.
• Ability to support framework implementation and continuous improvement.

Responsibilities

• Manage a diverse caseload of workplace resolution and injury management matters, including sensitive and complex cases.
• Provide trusted advice to managers and employees on workplace behaviour and injury management matters.
• Support the implementation and continuous improvement of workplace resolution frameworks.
• Assist in coordinating return-to-work and injury management programs in line with policy.
• Develop relationships with stakeholders to support positive workplace outcomes.
• Contribute to reporting, briefings, strategic advice and wellbeing initiatives.

Skills

Workplace resolution

Injury management

Conflict management

Public sector experience

Job description

Assistant Director, Workplace Resolution and Support
Full-time Permanent

Details: The City and Environment Directorate (CED) is seeking an experienced and motivated professional to join our Workplace Resolution and Support team as an Assistant Director.

This role provides a unique opportunity to influence workplace culture by delivering specialist advice and case management support across workplace resolution, conflict management, injury management and employee wellbeing matters. Working closely with leaders and employees across the Directorate, you will help achieve practical, fair and timely outcomes while supporting a safe, respectful and high-performing workplace.

About the role

As the Assistant Director, Workplace Resolution and Support, you will:

• Manage a diverse caseload of workplace resolution and injury management matters, including sensitive and complex cases.
• Provide trusted advice to managers and employees on workplace behaviour, conflict resolution and injury management matters.
• Support the implementation and continuous improvement of workplace resolution frameworks, including early intervention strategies
• Assist in coordinating return-to-work and injury management programs in accordance with legislative and policy requirements.
• Develop productive relationships with stakeholders to support positive workplace outcomes.
• Contribute to reporting, briefings, strategic advice and wellbeing initiatives across the Directorate.

Eligibility/Other requirements: Knowledge of, or experience working within in workplace resolution, injury management frameworks within the public sector or another complex organisational environment will be highly regarded.

Notes: A Merit Pool may be established from this selection process and may be used to fill future identical vacancies over the next 12 months.

This position works in a workplace designed for activity-based working (ABW). Under ABW arrangements, officers will not have a designated workstation/desk.

Note: Under the ACTPS employment framework you may be placed in another role where required for the efficient administration of the service.

The ACT public service is committed to closing the gap, underpinned by the belief that when Aboriginal and Torres Strait Islander people have a genuine say in the design and delivery of policies, programs and services that affect them, better life outcomes are achieved. More information can be found here ACT Closing the Gap Implementation Plan - ACT Government Transparency Portal .