Assistant Centre Administration Support Officer - Goulburn Correctional Centre

NSW Department of Communities and Justice; Goulburn; On-site; AUD 38,000 - 74,000; Full time

Benefits offered by this job

Flexible working hours

Job summary

NSW Department of Communities and Justice at Goulburn Correctional Centre is seeking an Assistant Centre Administration Support Officer on the Clerk General Scale. You will perform correctional administrative tasks, support staff, assist with inmate records, and manage records in line with project directions.

The role requires a high level of confidentiality, accuracy, and customer service. You’ll thrive in a team environment with flexible working hours and travel within NSW as needed; closing

Qualifications

• Provide administrative support across general administration and records management.
• Maintain confidentiality and deliver high accuracy in all tasks.
• Offer excellent customer service and work under pressure.

Responsibilities

• Assist in general administration and support identified staff.
• Support inmate records and records management.
• Ensure the team is supported in accordance with the Manager's directions.

Skills

Attention to detail

Job description

Assistant Centre Administration Support Officer,

Clerk General Scale, Goulburn Correctional Centre

• Talent Pool Creation for future Ongoing & Temporary vacancies
• Clerk General Scale, Salary $37,768 - $73,930pa, plus employer’s contribution to superannuation and annual leave loading
• Great Team Environment located at Goulburn Correctional Centre
• Flexible working hours
  
  

In this role you would be required to assist in undertaking a variety of recognised correctional administrative tasks within the areas of general administration, including providing administrative assistance to identified staff members, support for inmate records, and records management ensuring the team is supported in accordance with the directions provided by your Manager.

As a highly motivated and results driven Assistant Centre Administration Support Officer, you will always maintain confidentiality, you require high attention to detail and accuracy, provision of excellent customer service, and the ability to work under pressure. You should have a positive “can do” attitude with the ability to work within a team environment.

Please click here to view Role Description

Essential Requirements

Current and valid driving licence and willingness to travel within NSW

About Us

Corrective Services NSW (CSNSW) delivers professional correctional services and programs to reduce the risk of re-offending and enhance public safety. It serves a key function of the NSW Justice sector by providing effective, safe and humane management of offenders both in custody and in the community CSNSW also works in partnership with other government and community agencies to ensure that offenders and their families are supported.

Applying for the role

To apply for this role, you must submit your application online, this includes a resume of up to a maximum of 3 pages and a cover letter of up to a maximum 2 pages, outlining how you meet the requirements and capabilities of this role as specified in the role description.

Target Question 1.

Describe a situation when you were able to improve a relationship by communicating effectively. What made the communication effective?

Target Question 2.

Give an example of a difficult customer service situation that you have dealt with. Describe how you managed the situation and what was the outcome?

For more specific information about the role please contact: Amy Mason on 02 4827 2231 or via [e-mail]

For Application Enquires Or Support Please Contact

Talent Acquisition Consultant – Angela Dang – [e-mail]

Closing Date: Wednesday 4th November 2026 at 11.59pm

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience, and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander people, women, people identifying as LGBTIQA+, culturally and linguistically diverse people, carers and other diversity groups.

If you require an adjustment within the recruitment process, please contact:

[e-mail]

If you are looking for more information about workplace adjustments, please visit our Careers site.

Thank you for your interest in this role. We look forward to receiving your application.