Talent Pool Creation - Assistant Centre Administration Officer

NSW Department of Communities and Justice; Sydney; On-site; AUD 78,000 - 85,000; Full time

Benefits offered by this job

Flexible, autonomous work environment

Competitive pay and conditions

Training and development opportunities

Health & Wellbeing and Employee Advice

Job summary

NSW Department of Communities and Justice – Silverwater NSW is seeking an Assistant Centre Administration Officer to provide essential administrative and business support for the correctional centre and work unit. You will support managers, staff, stakeholders and customers through a range of administrative, financial, records management and customer service functions.

Key responsibilities include providing administrative support, maintaining records, handling inquiries, preparing routine

Qualifications

• Proven reliability and organization in fast-paced environments.
• Strong communication and customer service skills across stakeholders.
• Ability to manage multiple priorities and maintain accuracy.

Responsibilities

• Providing administrative support to managers and work teams.
• Maintaining accurate manual and electronic records and databases.
• Responding to enquiries from internal and external stakeholders.
• Preparing routine correspondence and documentation.
• Delivering high-quality customer service and directing enquiries appropriately.
• Assisting with finance, procurement, warehousing, stores, and records management activities.
• Supporting meeting coordination, minute taking, and action tracking.
• Ensuring information is managed securely and in accordance with policies and procedures.
• Liaising with clients, suppliers and stakeholders to support business outcomes.

Skills

Organisational skills

Attention to detail

Communication skills

Customer service

Tools

Driver's licence

Job description

NSW Department of Communities and Justice – Silverwater NSW

Location: The Metropolitan Remand and Reception Centre (MRRC) - Silverwater

Employment type: Ongoing, Full Time and Temporary roles
Salary: Clerk Grade 1/2 $78,000 - $84,799pa plus leave loading & superannuation

Your Role:

Corrective Services NSW is seeking a motivated and detail-oriented Assistant Centre Administration Officer to join our team. In this role, you will provide essential administrative and business support to ensure the efficient operation of the correctional centre and work unit. Working within a dynamic and fast-paced environment, you will support managers, staff, stakeholders, and customers through a range of administrative, financial, records management, and customer service functions.

Key responsibilities include:

• Providing administrative support to managers and work teams
• Maintaining accurate manual and electronic records and databases
• Responding to enquiries from internal and external stakeholders
• Preparing routine correspondence and documentation
• Delivering high-quality customer service and directing enquiries appropriately
• Assisting with finance, procurement, warehousing, stores, and records management activities
• Supporting meeting coordination, minute taking, and action tracking
• Ensuring information is managed securely and in accordance with policies and procedures
• Liaising with clients, suppliers, and stakeholders to support business outcomes
• Contributing to the smooth and effective operation of the business unit through a variety of administrative tasks as required

What we're looking for:

To be successful in this role, you will be a reliable and organised team player who demonstrates integrity, professionalism, and a commitment to delivering quality outcomes. You will possess strong communication and customer service skills, with the ability to build positive working relationships and respond effectively to enquiries from a range of stakeholders.

• Excellent organisational skills with a high level of accuracy and attention to detail
• The ability to manage competing priorities and work effectively in a high-volume environment
• Sound computer and technology skills, including maintaining electronic records and databases
• A current and valid driver's licence and preparedness to drive as part of the role

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It's work that really matters.

Are you ready to join us?

For more information about the role or what it's like to work for DCJ, please contact:

Senior Finance and Administration Officer: Amanda Boustani via ***************@correctiveservices.nsw.gov.au.

If you've got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best, please contact Mozhda Neamat via *************@dcj.nsw.gov.au.

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

For more information visit Applying for DCJ jobs on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook:

www.facebook.com/CareersatDCJ/