Assistant Branch Manager | Townsville

MaxiPARTS Limited; Townsville City; Hybrid; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive rewards

Performance-based bonus

Paid parental leave

Employee assistance program

Career growth

Local team

Training & development

Inclusive workplace

Job summary

MaxiPARTS Townsville is seeking a hands-on Assistant Branch Manager to drive sales, support daily operations and lead a team dedicated to great service. Working with the Branch Manager, you will coach staff, oversee stock, and ensure safe, efficient branch performance while building strong relationships with local operators.

If you’re ready to roll up your sleeves, take ownership, and grow with a national parts distributor, apply now.

Qualifications

• Experience leading a team in a fast-paced retail/parts environment.
• Strong customer focus and ability to build lasting relationships.
• Commercial mindset with drive to grow sales and achieve targets.
• Organised, reliable and able to juggle priorities.
• Willingness to roll up sleeves and pitch in as needed.

Responsibilities

• Support, coach and motivate the team to deliver their best.
• Grow sales with the Branch Manager and improve branch performance.
• Oversee daily retail and warehouse operations, stock management and efficiency.
• Build relationships with local operators, workshops and businesses.
• Make decisions and support the branch in the Manager's absence.
• Promote a safe, respectful and productive workplace.

Skills

Leadership

Customer focus

People management

Relationship building

Communication

Organisational skills

Tools

POS/retail systems

Stock management

Job description

In North Queensland, keeping trucks on the road isn't just important — it's essential. From local transport operators to the mining, agricultural and construction industries, our customers rely on quality parts, expert advice and people who get the job done.

That's where you come in!

We're on the lookout for a hands-on, motivated Assistant Branch Manager to join our MaxiPARTS Townsville team.

Working alongside the Branch Manager, you'll help drive sales, support daily operations and lead a team that's passionate about delivering great service.

We're looking for someone who isn't afraid to roll up their sleeves, knows how to build strong relationships and takes pride in getting things done.

What's in it for you?

Competitive rewards: Attractive salary package, performance-based bonus, Paid Parental Leave and Employee Assistance Program.

Career growth: Opportunities to develop your leadership skills and progress within a national business.

A great local team: Work alongside a supportive, down-to-earth crew who look out for each other.

Make your mark: Have a genuine say in how the branch operates and contribute to its ongoing success.

Training and development: Access learning opportunities to help you grow personally and professionally.

An inclusive workplace: A culture that values different perspectives and experiences, including NAWO networking and development opportunities for women.

Job Description

How you'll play your part

This isn't a sit-behind-the-desk kind of role. You'll be right in the action, supporting your team, looking after customers and keeping the branch running smoothly.

Lead from the front: Support, coach and motivate your team to deliver their best.

Drive results: Work with the Branch Manager to grow sales, achieve targets and improve branch performance.

Keep things moving: Help oversee daily retail and warehouse operations, stock management and operational efficiency.

Look after our customers: Build strong relationships with local operators, workshops and businesses, ensuring they get the right parts and service when they need them.

Step up and take ownership: Make decisions, solve problems and confidently support the branch in the Manager's absence.

Keep safety front of mind: Lead by example and promote a safe, respectful and productive workplace.

Desired Skills and Experience

What you'll bring to the team

You know that running a successful branch takes more than knowing your way around a parts catalogue. It's about people, teamwork, accountability and delivering on your promises. We're looking for someone who:

• Has experience in commercial vehicle parts, automotive, industrial parts or a similar environment.
• Enjoys leading people and knows how to bring out the best in a team.
• Has a strong customer focus and understands the value of building lasting relationships.
• Is commercially minded, with a drive to grow sales and deliver results.
• Is organised, reliable and comfortable juggling competing priorities.
• Isn't afraid to get their hands dirty and pitch in when the team needs a hand.
• Communicates well, takes ownership and follows through on commitments.
• Has sound computer skills and a commitment to workplace safety.

Got leadership experience? Fantastic. Been in the parts game for years and ready to step up? We want to hear from you too!

We're looking for the right person with the right attitude, industry knowledge and drive to succeed.

So, who are we?

We're MaxiPARTS, one of Australia's leading independent commercial truck and trailer parts distributors and part of the ASX-listed MaxiPARTS Group (ASX: MXI).

With a strong national network and extensive range of genuine and aftermarket parts, we're proud to support the people and businesses that keep Australia moving.

While our reach is national, our focus is local. We believe in building strong relationships, backing our people and delivering service our customers can count on.

Ready to make your next move?

If you're looking for more than just another job, and want the opportunity to lead, grow and make a genuine impact right here in Townsville, we'd love to hear from you.

MaxiPARTS is an equal opportunity employer committed to building an inclusive and diverse workplace. We welcome applications from people of all backgrounds and experiences.

Please note: Applicants must have the right to work in Australia. The successful candidate will be required to undergo a pre-employment medical assessment, including drug and alcohol testing.