Parts Interpreter - Parkinson

MaxiPARTS Limited; Australia; Remote; AUD 60,000 - 78,000; Full time

Benefits offered by this job

Paid Parental Leave

Employee Assistance Program

Training and development

NAWO membership

Job summary

MaxiPARTS Limited is hiring a parts interpreter to support the North Queensland and beyond network. You will identify vehicle details, source the right part from our catalogue, and coordinate parts flow from receipt to dispatch to ensure timely delivery.

The role emphasizes customer service, teamwork, and adherence to health and safety standards, with overtime on Saturdays as needed. This open role welcomes applicants with right to work in Australia.

Qualifications

• Experience as parts interpreter in truck/trailer industry preferred.
• Strong customer service skills and product knowledge.
• Comfortable using a parts catalogue and basic computer systems.

Responsibilities

• Identify vehicle details and source parts from database.
• Oversee parts flow from receipt to dispatch to ensure on-time delivery.
• Prepare invoices and handle stock-related financials.
• Participate in stocktakes and communicate with customers and internal teams.
• Assist in managing return processes per company guidelines.

Skills

Parts interpreter experience

Retail customer service

Tech literacy

Health and safety

Mechanical inclined

Customer focus

Teamwork

Tools

Catalogue system

Job description

As an ASX listed company, MaxiPARTS is a leader in the Australian commercial truck and trailer parts distribution industry. As a powerhouse in the commercial and industrial parts sector, we have a strong national presence, enabling us to provide exceptional support to customers both locally and across the country.

Our company values are the foundation of our business practices, driving us to foster an empowered, inclusive, and diverse culture that mirrors the customers we serve.

We value our people and offer a range of benefits including:

• Competitive salary and benefits:We recognise your talent and offer rewarding compensation and benefits, including Paid Parental Leave and an Employee Assistance Program.
• Growth opportunities:Training and development programs to fuel your career journey.
• Making an impact:The chance to make a real impact in a vital industry for Australia.
• Supportive work environment:We value our team and foster a collaborative atmosphere.
• Inclusive & Diverse culture:We embrace diversity and create an inclusive, welcoming environment for all employees.
• NAWO membership:Providing access to professional development, support and networking opportunities.

Job Description

Meet the team!

Our team at Parkinsonare supportive of each other and dedicated to keeping trucks and trailers rolling across North Queensland and beyond.

While we're working a 40-hour week, with rostered Saturdays including overtime, we're not just finding parts; we're building strong relationships with our customers to get the right product at the right time – on time!

How you’ll play your part:

• Be the parts detective: Identify vehicle details and source the perfect part using our extensive database and catalogue system.
• Keep the wheels turning: Manage the flow of parts, from receiving to dispatch, ensuring timely deliveries.
• Become a finance whiz: Prepare invoices and handle financial procedures for stock sales.
• Teamwork makes the dream work: Participate in stocktakes and maintain clear communication with both customers and internal departments.
• Return specialist: Assist in managing the return process following company guidelines.

Desired Skills and Experience

You're a great fit if you:

• Know your parts: Prior experience and knowledge in a parts interpreter role, especially within the truck and trailer industry.
• Retail know-how: Experience connecting with customers, understanding and delivering on their needs.
• Tech-savvy: Confident computer and literacy skills are essential.
• Safety first: Strong commitment to health and safety practices.
• Mechanically inclined: A handy knack for things mechanical is a bonus.
• Customer champion: Dedicated to building positive relationships and understanding customer needs.
• Team player: Collaborative and thrive in a dynamic environment.

As an equal opportunity employer, we believe in developing an inclusive workplace culture that reflects the diversity of our customers. We welcome applications from everyone, regardless of background, gender identity, or ethnicity.

Please note: this role is open to applicants with the right to work in Australia, with successful candidates required to undergo a medical assessment including drug and alcohol testing.