Assistant Branch Manager — Community Banking Leader

Everi Pty; Gin Gin; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Health insurance

Gym discounts

BEN U learning

Employee assistance program

Job summary

Bendigo Bank in Gin Gin is seeking an Assistant Branch Manager to lead the team, coach staff, and oversee branch operations to deliver exceptional customer experiences while meeting growth targets. The permanent, full-time role is based in Gin Gin with a 76-hour fortnight roster.

You will mentor team members, develop staff, manage lending product knowledge and compliance, and build strong relationships with customers and internal stakeholders to support sustainable local growth.

Qualifications

• Retail banking experience
• Experience in personal and residential lending
• Extensive experience in customer service or sales
• Strong communication skills to deliver clear branch expectations
• Natural people leadership capabilities and a desire to mentor and develop staff
• High level of understanding of lending products, policies and regulations
• Ability to build relationships and rapport with customers and team members quickly, assess their needs and a develop a holistic view of their situation

Responsibilities

• Coach and develop staff within the branch to achieve performance goals
• Oversee day-to-day branch operations and ensure timely, accurate execution
• Lead the delivery of exceptional customer experiences and tailored financial solutions
• Support the Branch Manager and collaborate with internal stakeholders

Skills

Leadership

Team development

Operations oversight

Retail banking

Residential lending

Customer service

Communication

Mentoring

Relationship building

Regulatory knowledge

Job description

Bendigo Bank in Gin Gin is seeking an Assistant Branch Manager to lead the team, coach staff, and oversee branch operations to deliver exceptional customer experiences while meeting growth targets. The permanent, full-time role is based in Gin Gin with a 76-hour fortnight roster.

You will mentor team members, develop staff, manage lending product knowledge and compliance, and build strong relationships with customers and internal stakeholders to support sustainable local growth.