Assistant Accommodation Manager - Student Accommodation (PBSA) – EPIISOD BedFord

Centurion Australia Management Pty Ltd; City of Melbourne; On-site; AUD 80,000 - 105,000; Full time

Job summary

Centurion Australia Management Pty Ltd is launching a premium PBSA in BedFord, Melbourne. We seek an experienced Assistant Accommodation Manager to lead pre-opening strategy through full operations, including resident engagement, compliance, and staff support.

You will report to the Accommodation Manager and help shape a best-in-class living experience. The role emphasizes leadership, cross-functional collaboration, and a focus on quality service for domestic and international students in a

Qualifications

• Minimum 5 years' experience in operational management within student accommodation, hospitality, or a similar residential sector.
• Degree in hospitality, business management, or related field preferred but not essential.
• Pre-opening experience is an advantage.
• Proven leadership skills and ability to coordinate teams and build relationships.
• Strong written and verbal communication skills.
• Strong analytical and problem-solving skills.

Responsibilities

• Oversee day-to-day site operations and lead key operational areas (resident engagement, compliance, maintenance coordination, staff support).
• Possess authority in the absence of the Accommodation Manager to ensure continuity of service.
• Collaborate with the Accommodation Manager on site operations and policy adherence to meet business objectives.
• Ensure quality and service standards for residents, visitors, and stakeholders.
• Manage Operations, Facilities, Sales & Marketing, and Resident Life functions.

Skills

Leadership

Communication

Team coordination

Customer service

Problem-solving

Education

Bachelor's degree in hospitality or related field

Tools

StarRez

Job description

Assistant Accommodation Manager - Student Accommodation (PBSA) – EPIISOD BedFord

Centurion Australia Management Pty Ltd – Melbourne VIC

Centurion Corporation Limited ("Centurion" or the "Group") is one of Singapore's leading providers of purpose-built student accommodation (PBSA), operating a growing portfolio of high-quality student residences across key global markets. With a strong commitment to delivering exceptional living experiences, we are expanding our presence in Australia with the launch in 2027 of a premium PBSA in BedFord, Melbourne. This new development will introduce a brand-new offering to the Australian market, setting a new standard in student living.

This property will offer a sophisticated, high-end accommodation experience with a strong focus on personalisation, community, and well-being. Designed to cater to the evolving needs of domestic and international students, it will be one of the most exclusive student accommodations in the country.

To lead this exciting project, we are seeking an experienced and driven Assistant Accommodation Manager to oversee the entire journey from pre-opening strategy to full-scale operations. This is a rare opportunity to be at the forefront of launching a best-in-class student living experience under a new brand and shaping a dynamic team from the ground up.

Key responsibilities

Oversee the day-to-day site operations, taking ownership of key operational areas, such as resident engagement, compliance, maintenance coordination, and staff support whilst supporting the broader accommodation function and contributing to key administrative and management functions.

May be required to assume full control, including decision-making authority in the absence of the Accommodation Manager, ensuring continuity of service and operational efficiency.

Conjunction with the Accommodation Manager has responsibility for the operations and day-to-day running of the site following EPIISOD policies and procedures. Reporting directly to the Accommodation Manager of the site, the Assistant Accommodation Manager will ensure the site is achieving its business objectives in all areas and the delivery of day-to-day operations of the site.

Ensure that quality and service within the site is maintained to agreed standards, with consideration made to the site's residents, visitors, and primary stakeholders.

The key areas within this role are as follows: Operations, Facilities Management, Sales and Marketing and Resident Life

About you

A degree in hospitality, business management, or a related field is preferred but not essential.

Minimum 5 years' experience in operational management within student accommodation, hospitality, or a similar residential sector.

Pre-opening experience is an advantage.

Proven leadership skills with the ability to communicate effectively, coordinate teams, and build strong relationships at all levels.

Mature, confident, and highly professional with excellent interpersonal skills.

Strong written and verbal communication skills.

Strong analytical and problem-solving skills.

Proficient in Microsoft Word, Excel, and Outlook, as well as database management systems such as StarRez.

Proactive, results-driven, and able to work independently in a fast-paced environment.