Asset Support Officer

Department of Energy, Environment and Climate Action; Melbourne; Hybrid; AUD 60,000 - 85,000; Full time

Job summary

The Department of Energy, Environment and Climate Action (DEECA) is seeking an Asset Support Officer to provide day-to-day technical and administrative support to asset management activities, ensuring critical assets are maintained, compliant, safe and ready for deployment at Kyle Road, Altona North. This hands-on role combines technical work with administration and stakeholder engagement.

You will work with Asset Managers, operational staff and service providers to coordinate maintenance,

Qualifications

• Practical skills associated with asset maintenance, repair or management.
• Strong organisational and administrative capabilities.
• Experience working collaboratively within a team environment.
• A commitment to continuous improvement and customer service.
• Sound business and commercial awareness.
• A current driver's licence appropriate to the fleet.
• A forklift licence (LF), or willingness to obtain one if required.
• The ability to undertake physically demanding tasks, including manual handling and working in restricted environments.

Responsibilities

• Coordinate and support planned and reactive maintenance activities.
• Diagnose, repair and maintain assigned assets.
• Maintain accurate asset and maintenance records.
• Liaise with service providers and internal stakeholders to coordinate works and resolve issues.
• Support asset planning, documentation, meeting coordination and action tracking.
• Promote safe work practices and compliance with policies and standards.
• Assist with emergency management activities and surge priorities as required.

Skills

Asset maintenance

Administrative skills

Team collaboration

Customer service

Continuous improvement

Driver's licence

Forklift licence (LF)

Physical fitness

Job description

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Join the Department of Energy, Environment and Climate Action (DEECA) and play a key role in supporting the assets, equipment and logistics that help keep Victoria's forest, fire and emergency management capability operational. This role sits within the Commercial, Logistics and Resources Branch, Forest and Fire Assets and Resources Division (FFAR), based at Altona North.

About the Role

As an Asset Support Officer, you will provide day-to-day technical and administrative support to asset management activities, helping ensure critical assets are maintained, compliant, safe and ready for deployment. You will work closely with Asset Managers, operational staff and service providers to coordinate maintenance, maintain accurate asset records and support lifecycle management activities. The role also supports the management of Forest Fire Management Victoria fleet, specialist airbase equipment, aerial ignition systems and associated technology.

This is a practical, hands-on role that combines technical work with administration and stakeholder engagement.

Key Responsibilities

• Coordinate and support planned and reactive maintenance activities.
• Diagnose, repair and maintain assigned assets.
• Maintain accurate asset and maintenance records.
• Liaise with service providers and internal stakeholders to coordinate works and resolve issues.
• Support asset planning, documentation, meeting coordination and action tracking.
• Promote safe work practices and compliance with policies and standards.
• Assist with emergency management activities and surge priorities as required.

About You

To be successful in this role, you will bring:

• Practical skills associated with asset maintenance, repair or management.
• Strong organisational and administrative capabilities.
• Experience working collaboratively within a team environment.
• A commitment to continuous improvement and customer service.
• Sound business and commercial awareness.
• A current driver's licence appropriate to the fleet.
• A forklift licence (LF), or willingness to obtain one if required.
• The ability to undertake physically demanding tasks, including manual handling and working in restricted environments.

About the Team

The Commercial, Logistics and Resources Branch is responsible for the operational management of fleet, plant, inventory, depots, basecamps, fire towers and logistics services that support Forest Fire Management Victoria and broader emergency management activities across the state. The team operates in high-tempo environments with a strong focus on safety, readiness, integrity and operational excellence.

Why Join DEECA?

Working at DEECA means contributing to meaningful work that supports Victoria's environment, communities and emergency response capability. You'll be part of a diverse and inclusive workplace that values collaboration, integrity, accountability, respect and continuous improvement.

• The primary work location is in Kyle Road, Altona North.
• Significant travel across Victoria may be required.
• The role supports emergency management operations and may require flexible hours, including weekends and public holidays during peak fire seasons.
• Due to the physical nature of the role, working from home is not available.

These are fixed term positions available for a period of 6 months. The work location for these positions is Kyle Road, Altona North.

DEECA fosters an inclusive workplace culture and is committed to a fair, accessible, and equitable recruitment process.

We strongly encourage Aboriginal and or Torres Strait Islander people to apply. We recognise the strengths, knowledge and perspectives First Nations people bring and DEECA is committed to a culturally safe and respectful workplace. If you need support to participate, please contact [e-mail] .

We support flexible working arrangements, including hybrid work, varied hours, part-time work and job sharing. For more information about our recruitment processes, visit applying for a role with us .