Asset Support Officer

Victorian Government; Melbourne; On-site; AUD 65,000 - 90,000; Full time

Job summary

The Department of Energy, Environment and Climate Action (DEECA) in Melbourne seeks an Asset Support Officer to provide day‑to‑day technical and administrative support for asset management activities across forest, fire and emergency assets. Based in Altona North, you will coordinate maintenance, maintain asset records and assist lifecycle management, working with asset managers and service providers.

The role requires practical maintenance skills, strong organisation, teamwork and a commitment

Qualifications

• Asset maintenance, repair or management experience.
• Strong organisational and administrative capabilities.
• Experience working collaboratively within a team.
• Commitment to continuous improvement and customer service.
• Sound business and commercial awareness.
• Current drivers licence suitable to the fleet.
• Forklift licence (LF) or willingness to obtain.
• Ability to undertake physically demanding tasks.

Responsibilities

• Coordinate and support planned and reactive maintenance activities.
• Diagnose, repair and maintain assigned assets.
• Maintain accurate asset and maintenance records.
• Liaise with service providers and internal stakeholders to coordinate works and resolve issues.
• Support asset planning, documentation, meeting coordination and action tracking.
• Promote safe work practices and compliance with policies and standards.
• Assist with emergency management activities and surge priorities as required.

Skills

Asset maintenance

Organization skills

Teamwork

Customer service

Commercial awareness

Driver's licence

Forklift licence

Physical fitness

Job description

Occupation: Land, asset, resources and facilities management

Reference: 2485

Join the Department of Energy, Environment and Climate Action (DEECA) and play a key role in supporting the assets, equipment and logistics that help keep Victoria's forest, fire and emergency management capability operational. This role sits within the Commercial, Logistics and Resources Branch, Forest and Fire Assets and Resources Division (FFAR), based at Altona North.

About the Role

As an Asset Support Officer, you will provide day-to-day technical and administrative support to asset management activities, helping ensure critical assets are maintained, compliant, safe and ready for deployment. You will work closely with Asset Managers, operational staff and service providers to coordinate maintenance, maintain accurate asset records and support lifecycle management activities. The role also supports the management of Forest Fire Management Victoria fleet, specialist airbase equipment, aerial ignition systems and associated technology.

Key Responsibilities

• Coordinate and support planned and reactive maintenance activities.
• Diagnose, repair and maintain assigned assets.
• Maintain accurate asset and maintenance records.
• Liaise with service providers and internal stakeholders to coordinate works and resolve issues.
• Support asset planning, documentation, meeting coordination and action tracking.
• Promote safe work practices and compliance with policies and standards.
• Assist with emergency management activities and surge priorities as required.

To be successful in this role, you will bring:

• Practical skills associated with asset maintenance, repair or management.
• Strong organisational and administrative capabilities.
• Experience working collaboratively within a team environment.
• A commitment to continuous improvement and customer service.
• Sound business and commercial awareness.
• A current driver's licence appropriate to the fleet.
• A forklift licence (LF), or willingness to obtain one if required.
• The ability to undertake physically demanding tasks, including manual handling and working in restricted environments.

About the Team

The Commercial, Logistics and Resources Branch is responsible for the operational management of fleet, plant, inventory, depots, basecamps, fire towers and logistics services that support Forest Fire Management Victoria and broader emergency management activities across the state. The team operates in high-tempo environments with a strong focus on safety, readiness, integrity and operational excellence.

Why Join DEECA?

Working at DEECA means contributing to meaningful work that supports Victoria's environment, communities and emergency response capability. You'll be part of a diverse and inclusive workplace that values collaboration, integrity, accountability, respect and continuous improvement.

• The primary work location is in Kyle Road, Altona North.
• Significant travel across Victoria may be required.
• The role supports emergency management operations and may require flexible hours, including weekends and public holidays during peak fire seasons.
• Due to the physical nature of the role, working from home is not available.

If you are passionate about asset management, operational support and helping deliver critical services that support Victoria's emergency management capability, we encourage you to apply.

These are fixed term positions available for a period of 6 months. The work location for these positions is Kyle Road, Altona North.

To be considered for this position, applicants are encouraged to submit a resume and cover letter (no longer than 2 pages) summarising their skills and relevant experience.

Please refer to the Key Selection Criteria provided in the Position Description , including the mandatory requirements.

Other relevant information:

Preferred candidates will be required to undertake pre-employment screening, including a Declaration and Consent form and a Nationally Coordinated Criminal History Check.

To be eligible for appointment to this role, applicants will possess corresponding work rights for the advertised employment period. Appointment to an ongoing position is only available to an Australian/New Zealand citizen or an Australian Permanent Resident.

An inclusive, culturally safe and flexible workplace

DEECA fosters an inclusive workplace culture and is committed to a fair, accessible, and equitable recruitment process.

We strongly encourage Aboriginal and or Torres Strait Islander people to apply. We recognise the strengths, knowledge and perspectives First Nations people bring and DEECA is committed to a culturally safe and respectful workplace. If you need support to participate, please contact [e-mail] .

We support flexible working arrangements, including hybrid work, varied hours, part-time work and job sharing. For more information about our recruitment processes, visit applying for a role with us .