Assessments Coordinator

Aviation Australia; City of Melbourne; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Health and wellbeing program

Flexible leave (2 days per year)

Employee Assistance Program

Private health fund discount

Salary sacrificing for superannuation

Novated car leases

Job summary

Aviation Australia is seeking a proactive Assessments Coordinator to join a national team and deliver high-quality administrative and customer support. The role involves processing apprentice documentation, coordinating e-journal platforms, and handling inquiries while scheduling assessments, site visits and meetings across multiple locations.

The ideal candidate will have at least 3 years in a busy admin or scheduling role, preferably in an educational setting, with strong communication skills

Qualifications

• Minimum 3 years’ experience in a high demand administrative or scheduling role (essential).
• Experience in an educational setting highly regarded, with knowledge of Apprentice and RPL assessment processes.

Responsibilities

• Process apprentice documentation and manage e-journal support and training.
• Manage shared inbox communications and respond to walk-in enquiries.
• Coordinate and schedule assessments, site visits, meetings and other key activities.
• Ensure efficient resource allocation and timely communication with apprentices, employers, instructors and internal stakeholders.

Skills

Communication

Organisation

Scheduling

Microsoft 365

Confidentiality

Adaptability

Education

Experience in education sector

Tools

e-journal platforms

Job description

We are seeking a proactive, highly organised and service-oriented Assessments Coordinator. Working as part of a geographically dispersed national team, you will collaborate with colleagues across multiple locations to ensure consistent, high-quality support and service delivery.

This full-time position is responsible for a variety of administrative and customer support functions, including processing apprentice documentation, coordinating e-journal support and training, managing shared inbox communications, and responding to walk-in enquiries. The role is also responsible for coordinating and scheduling assessments, site visits, meetings, and other key activities, ensuring efficient resource allocation and timely communication with apprentices, employers, instructors, and internal stakeholders.

Is this role for you?

Our ideal candidate will have the following:

Minimum of 3 years’ experience in a high demand administrative or scheduling role (essential)

Experience in a similar role in an educational setting will be highly regarded, along with knowledge of Apprentice and Recognition of Prior learning (RPL) assessment processes.

Excellent communication skills (both written and verbal) and the ability to manage multiple tasks, prioritise effectively, deal with sensitive issues and maintain confidentiality.

Intermediate knowledge of Microsoft 365 applications and the ability to become an effective user of new computer systems, including electronic journal (e-journal) platforms.

Ability to interpret and apply legislation, regulations, policies and procedures.

Willingness and flexibility to undertake training and travel domestically as required.

What we can offer you:

A diverse and rewarding position where you willofferkey support toourstudents, staff and stakeholders.

An environment that supports a high performance, supportive and inclusive culture.

A Health and Wellbeing program including access to two days flexible leave per year and access to our Employee Assistance Program to support you and your family.

Corporate discount with a private health fund.

Salary sacrificing for superannuation and novated car leases.

Working at Aviation Australia:

Aviation Australia was established by the Queensland Government as a training organisation in 2001 to support the growth and development of the aerospace industries. During the last 24 years,the companyhas delivered training both nationally and internationally to many thousands of aviation professionals worldwide.As a world class organisation, the training outcomes delivered by Aviation Australia are recognised by the Australian Skills Training Authority along with national and international airworthiness regulators.

At Aviation Australia we strive to live by our valuesSafety at the heart of everything we do,working together, being accountable, acting innovatively, and delivering on our customer’s needs.Ourworkplace offers a genuinelyflexible working environment where we recognise the value of an inclusive and diverse workplace.Our people are empowered to strive for excellence and succeed. We encourage applications from Aboriginal and Torres Strait Islander people as well as women, people with a disability and people from culturally diverse backgrounds.If you identify with any of these groups and need assistance with your application, please contact the People and Culture team via email**@aviationaustralia.aeroand one of our team members will contact you to assist.

Please refer to the fulljob descriptionavailable under 'Join the Team' on Aviation Australia's website for further information about the role, duties and selection criteria. Successful candidates must be willing and able to obtain and maintain a valid Working with Children Check (WWCC) for the relevant state of employment in Australia.