Assessment Officer

Theibr; Perth; On-site; AUD 65,000 - 85,000; Full time

Job summary

The Western Australian Ombudsman is seeking a permanent Assessment Officer in Perth CBD. This role supports the Office's mission to promote child-safe practices and to review reportable conduct, child deaths and family and domestic violence fatalities.

The position involves assessment, case management and providing admin support for enquiries, notifications and casework, with exposure to distressing material.

Responsibilities

• Supports the Ombudsman’s vision of child-safe practices and accountability.
• Undertakes assessment and case-management activities related to Reportable Conduct Scheme.
• Provides administrative support through managing enquiries, notifications and casework.
• Contributes to risk identification and escalation relating to child deaths and domestic violence fatalities.

Job description

Job Description

We acknowledge Aboriginal and Torres Strait Islander people as the Traditional Custodians of this land. We recognise the continuing connection to land, waters, culture and community of all Aboriginal and Torres Strait Islander peoples. We pay our respects to their Elders past and present and recognise the strength, resilience and diversity of all Aboriginal and Torres Strait Islander peoples across this land.

We are currently seeking to fill the position of Assessment Officer. This opportunity will be a permanent appointment.

About the Western Australian Ombudsman

The Parliamentary Commissioner for Administrative Investigations – more commonly known as the Ombudsman:

• Protects People's Rights: we give people a way to ensure they are heard when they feel they've been treated unfairly.
• Improves Services and Build Trust in Government: we can investigate how services are delivered and bring weaknesses to the attention of decision-makers. In doing so, we improve service delivery for all Western Australians.
• Prevents Harm: through death reviews, investigations and oversight of how organisations respond to allegations of child related harm, we identify opportunities to prevent deaths and strengthen the safety net around children.
• Supports Vulnerable Communities: we can focus on people who are often overlooked or disadvantaged, ensuring their voices are heard and their needs are considered.

The Ombudsman also undertakes the role of the Energy and Water Ombudsman and is the Charitable Trusts Commissioner.

Staff of the Ombudsman's Office

The staff of the Ombudsman's office are its key resource. The office supports professional development through education and training and flexible work arrangements may be negotiated.

Equity and Diversity

The Ombudsman's office provides services to a diverse range of people within the Western Australian community, and is committed to creating an equitable and diverse workforce. We encourage people with disabilities, people from culturally diverse backgrounds, and women and young people to apply. The office of the Ombudsman may prioritise recruitment decisions based on the Equal Opportunity Act Western Australia 1984 (EOA 1984).

The Ombudsman's office is committed to growing the Aboriginal workforce. Aboriginal and Torres Strait Islander people are strongly encouraged to apply for this position under Section 51 of the EOA 1984 as a measure to achieve equality and increase workforce representation of Aboriginal people.

The position is covered by the Public Sector CSA Agreement 2024 and is located in the CBD, Perth Western Australia.

This Position

Please be aware that this role includes exposure to confronting and distressing material involving child abuse, child death and family and domestic violence fatalities.

The Assessment Officer

• supports the Office of the Ombudsman's vision of promoting child-safe practices and strengthening organisational understanding of the Reportable Conduct Scheme.
• undertakes assessment and case management activities relating to Reportable Conduct Scheme matters and contributes to the Ombudsman's child death and family and domestic violence fatality review functions.
• provides administrative and assessment support through the management of enquiries, notifications and casework activities.
• contributes to the timely identification and escalation of risk issues relating to the Reportable Conduct Scheme, child deaths and family and domestic violence fatalities.

All key duties and selection criteria are provided in the attached Job Description Form.

Security Clearance

A current, satisfactory National Police Certificate will be required prior to commencing employment.

Other Information

To achieve a broad field of applicants, we may conduct an executive search and may use this process to continue to recruit applicants after the closing date.

This recruitment process may be used to fill similar temporary or permanent positions over the next 12 months.

Closing Date

Applications must be received by Wednesday 2 September 2026, 1:00pm (WST).

The National Indigenous Times acknowledges and pays respects to past and present Traditional Custodians and Elders of this nation. We recognise Aboriginal Community's continuing connection to their lands, waters and stories and acknowledge that sovereignty has never been ceded.