ASP Care Navigator: Trauma-Informed Community Connector

NSW Health; Broken Hill; On-site; AUD 75,000 - 95,000; Full time

Benefits offered by this job

Salary packaging (pay less tax!)

Paid Allocated Day Off (ADO)

Employee Meal & Entertainment Card

Support through advanced education &培训

A comfortable country lifestyle

Job summary

NSW Health’s Far West Local Health District is seeking an Adult Survivors Program (ASP) Care Navigator in Broken Hill. You will support adults who have experienced child sexual abuse to navigate health, community and social services in a trauma-informed, person-centred way.

You will collaborate with government and non-government partners, provide outreach and care coordination, and help connect people to appropriate services while advancing equity, cultural safety and client wellbeing in a

Qualifications

• Relevant qualifications and/or demonstrated experience in community services, Aboriginal health, social services, mental health, disability, health promotion or a related field.
• Ability to provide high-quality non-clinical care navigation and consumer support.
• Understanding of the impacts of trauma, violence, abuse and neglect, particularly child sexual abuse, and the ability to engage with consumers using trauma-informed, strengths-based and person-centred approaches.
• Commitment to culturally safe and culturally responsive practice with Aboriginal and Torres Strait Islander peoples and communities.
• Ability to build effective relationships and collaborate with government and non-government agencies, Aboriginal Community Controlled Organisations and community stakeholders to improve consumer outcomes.
• Experience supporting consumers to access health and community services through service navigation, advocacy, outreach or care coordination.
• Excellent interpersonal skills, verbal and written communication skills and organisational skills, with the ability to identify and elevate safety concerns promptly, document service contacts appropriately and work effectively with consumers from diverse cultural and social backgrounds.
• Demonstrated commitment to quality improvement, consumer-centred practice and ongoing professional development.
• Current unrestricted Class C driver's licence with willingness and ability to travel extensively throughout the Far West Local Health District, including overnight travel where required.

Responsibilities

• Support adults who have experienced child sexual abuse to navigate health, community and social services.
• Promote equitable access to care through outreach, service navigation and referrals.
• Engage consumers with group programs and collaboration with government, non-government and community partners.
• Ensure services are connected in a trauma-informed, person-centred manner to improve consumer outcomes.
• Work with partners to enhance care coordination and consumer support across the Far West Local Health District.

Skills

Community services

Trauma-informed care

Service navigation

Consumer engagement

Group program support

Interagency collaboration

Cultural safety

Job description

NSW Health’s Far West Local Health District is seeking an Adult Survivors Program (ASP) Care Navigator in Broken Hill. You will support adults who have experienced child sexual abuse to navigate health, community and social services in a trauma-informed, person-centred way.

You will collaborate with government and non-government partners, provide outreach and care coordination, and help connect people to appropriate services while advancing equity, cultural safety and client wellbeing in a