VANs - ASP Care Navigator

NSW Health; Broken Hill; On-site; AUD 75,000 - 95,000; Full time

Benefits offered by this job

Salary packaging (pay less tax!)

Paid Allocated Day Off (ADO)

Employee Meal & Entertainment Card

Support through advanced education &培训

A comfortable country lifestyle

Job summary

NSW Health’s Far West Local Health District is seeking an Adult Survivors Program (ASP) Care Navigator in Broken Hill. You will support adults who have experienced child sexual abuse to navigate health, community and social services in a trauma-informed, person-centred way.

You will collaborate with government and non-government partners, provide outreach and care coordination, and help connect people to appropriate services while advancing equity, cultural safety and client wellbeing in a

Qualifications

• Relevant qualifications and/or demonstrated experience in community services, Aboriginal health, social services, mental health, disability, health promotion or a related field.
• Ability to provide high-quality non-clinical care navigation and consumer support.
• Understanding of the impacts of trauma, violence, abuse and neglect, particularly child sexual abuse, and the ability to engage with consumers using trauma-informed, strengths-based and person-centred approaches.
• Commitment to culturally safe and culturally responsive practice with Aboriginal and Torres Strait Islander peoples and communities.
• Ability to build effective relationships and collaborate with government and non-government agencies, Aboriginal Community Controlled Organisations and community stakeholders to improve consumer outcomes.
• Experience supporting consumers to access health and community services through service navigation, advocacy, outreach or care coordination.
• Excellent interpersonal skills, verbal and written communication skills and organisational skills, with the ability to identify and elevate safety concerns promptly, document service contacts appropriately and work effectively with consumers from diverse cultural and social backgrounds.
• Demonstrated commitment to quality improvement, consumer-centred practice and ongoing professional development.
• Current unrestricted Class C driver's licence with willingness and ability to travel extensively throughout the Far West Local Health District, including overnight travel where required.

Responsibilities

• Support adults who have experienced child sexual abuse to navigate health, community and social services.
• Promote equitable access to care through outreach, service navigation and referrals.
• Engage consumers with group programs and collaboration with government, non-government and community partners.
• Ensure services are connected in a trauma-informed, person-centred manner to improve consumer outcomes.
• Work with partners to enhance care coordination and consumer support across the Far West Local Health District.

Skills

Community services

Trauma-informed care

Service navigation

Consumer engagement

Group program support

Interagency collaboration

Cultural safety

Job description

We really aren’t that far away - only 3 hours’ drive from Mildura, 5 hours from Adelaide or a short flight from anywhere in Australia with everything you need right at your front door!

Broken Hill truly is a town like no other with a supportive community that will welcome you with open arms. We can't wait to see you! Take a quick look at \"Living and Working\" in the Far West.

What you'll be doing

The Adult Survivors Program (ASP) Care Navigator is a position within the Far West Local Health District Violence, Abuse and Neglect Service that supports adults who have experienced child sexual abuse (AsCSA) navigate health, community and social support services. The role promotes equitable access to care through outreach, service navigation, warm referral, consumer engagement, group program support and collaboration with government, non-government and community partners, ensuring consumers are connected to appropriate services in a culturally safe, trauma-informed and person-centred manner.

What's on Offer

• Salary packaging (pay less tax!)
• Paid Allocated Day Off (ADO) Every Month
• Employee Meal & Entertainment Card
• Support through advanced education & training
• A comfortable country lifestyle that supports balance & wellbeing

About the Far West LHD

TheFar West Local Health Districtis one of 15 LHDs under NSW Health, providing high quality public health services to the communities in far west NSW. Our vision is to provide excellence in rural and remote health and we truly empower our staff to deliver the best health outcomes for our community

Key to our success

Key to our success of course, is our people. Our workforce is inclusive and diverse. We employ well over 800 clinicians and support staff across our 9 health facilities in Broken Hill, Balranald, Dareton, Ivanhoe, Menindee, Tibooburra, Wentworth, White Cliffs and Wilcannia.

In the Far West LHD

In the Far West LHD, we are working together to make a real difference to the health outcomes for our communities. We encourage you to consider joining our friendly team for a meaningful and rewarding career in rural and remote healthcare.

A true “Oasis in the Outback”, Broken Hill is a thriving regional town in far west NSW full of diversity, history and character. Being Australia’s first city to be Nationally Heritage Listed, Broken Hill is a culturally rich town with a vibrant art scene with over 20 galleries! The unique attractions, festivals and beautiful natural landscapes see tourists flock from all over, but the ones who stay quickly fall in love with the place and its liveability.

With a population just shy of 20,000, Broken Hill is small enough to allow for a relaxed country lifestyle, while big enough to provide all the desired facilities of a regional hub including major supermarkets and retail stores, excellent schools (7 primary & 2 high), multiple gyms & aquatic centre, well-known fast-food franchises and a plethora of trendy restaurants, pubs and cafés.

• Relevant qualifications and/or demonstrated experience in community services, Aboriginal health, social services, mental health, disability, health promotion or a related field, with the ability to provide high-quality non-clinical care navigation and consumer support.
• Demonstrated understanding of the impacts of trauma, violence, abuse and neglect, particularly child sexual abuse, and the ability to engage with consumers using trauma-informed, strengths-based and person-centred approaches.
• Demonstrated understanding of, and commitment to, culturally safe and culturally responsive practice with Aboriginal and Torres Strait Islander peoples and communities.
• Demonstrated ability to build effective relationships and collaborate with government and non-government agencies, Aboriginal Community Controlled Organisations and community stakeholders to improve consumer outcomes.
• Experience supporting consumers to access health and community services through service navigation, advocacy, outreach or care coordination.
• Excellent interpersonal skills, verbal and written communication skills and organisational skills, with the ability to identify and elevate safety concerns promptly, document service contacts appropriately and work effectively with consumers from diverse cultural and social backgrounds.
• Demonstrated commitment to quality improvement, consumer-centred practice and ongoing professional development.
• Current unrestricted Class C driver's licence with willingness and ability to travel extensively throughout the Far West Local Health District, including overnight travel where required.

The Welcome Experience

The Welcome Experience in Broken Hill connects you and your family with local people and local resources to help you settle in and feel at home in your new community faster.
Learn more atwww.nsw.gov.au/welcomeexperience

Applications Close: 19 November 2026

Stepping Up

The Stepping Up Website is a resource designed to help Aboriginal job applicants apply for positions within NSW Health.If you are an Aboriginal person and wish to obtain more information about applying for a role with us, please visit:

Empower, listen and act together
Together, we can make a positive difference in the lives of all children, young people and families within our community to keep them safe from harm and to empower children's voices.

At Far West Local Health District we are proud to be an equal opportunity employer, where we don’t just accept differences, but we honour and support it. Committed to providing a working environment that thrives and values diversity, we encourage people of Aboriginal and/or Torres Strait Islander background, people with a disability and people from the LGBTQI+ community to apply.