Asia Sibg Sales Operations Leader

3M Australia; Sydney; Vor Ort; AUD 150.000 - 190.000; Vollzeit

Zusammenfassung

3M Australia is seeking an experienced Sales Operations Leader to drive regional productivity and governance. You will manage a multi-country team, translate global strategy for local execution, and oversee CRM (Salesforce) governance, data integrity, and reporting standards.

In this role, you will shape SIP incentives, design quotas, and ensure alignment with business targets while continuously upgrading the sales tech stack with modern enablement tools and AI-driven solutions.

Qualifikationen

• Bachelor's degree or higher in a related field.
• MBA or relevant advanced certification is an advantage.
• Experience in Sales Operations within multinationals is preferred.

Aufgaben

• Lead a regional Sales Operations team across multiple countries.
• Translate global strategy into regional execution.
• Oversee CRM governance, data quality, and reporting standards.
• Manage SIP design, quotas, and payout calculations.
• Own CRM platform as regional business lead (Salesforce).
• Evaluate and upgrade sales tech stack and enablement tools.
• Define KPIs and optimize sales pipelines for productivity.

Kenntnisse

Sales operations

CRM management

Power BI

Salesforce

Leadership

Ausbildung

Bachelor's degree in Business, Marketing, Engineering or related field

MBA or advanced certification

Tools

Salesforce

Power BI

Jobbeschreibung

Job Description:

3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. Here, you can apply your talent in bold ways that matter.

Key Responsibilities

The Sales Operations Leader is a strategic regional role responsible for driving sales productivity, commercial excellence, and operational governance across the area. This position serves as the critical bridge between global strategy and local execution, leading a regional team to ensure the sales organization is structured, incentivized, and equipped for success.

• Directly manage, mentor, and develop a high-performing regional Sales Operations team distributed across multiple countries in the area.
• Working closely with Global Pillar Leaders to translate global strategies into regional execution, while acting as a trusted advisor to key Country Managers and Area Sales Directors.
• Provide strict oversight, approval workflows, and final validation for all sales team structural updates, headcount/territory changes, and commission payment modifications.
• Oversee the end-to-end design, quota setting, performance tracking, and payout calculation for the regional SIP, ensuring alignment between incentives and business targets.
• Act as the regional business owner for the CRM platform (e.g., Salesforce). Oversee pipeline hygiene, data governance, user access, and reporting standards to ensure the CRM serves as a single source of truth for commercial data.
• Continually evaluate, upgrade, and enhance the sales technology stack. Identify gaps in current processes and implement modern sales enablement tools, automated dashboards, and AI-driven solutions to maximize commercial efficiency.
• Define, analyse, and optimize core performance metrics (KPIs) and sales pipelines to eliminate bottlenecks and maximize sales force productivity.

Qualification Requirements

To be successful in this matrixed regional environment, candidates must demonstrate a strong balance of operational discipline, financial acumen, and leadership capability.

• Bachelor's degree in Business, Marketing, Engineering or a related field; an MBA or relevant advanced certification is an advantage.
• 3-5 years of progressive experience in Sales Operations, CRM management, or Commercial Excellence within a complex, multinational corporation (MNC). B2B sector experience is highly preferred.
• Preferred 3-5 years of proven experience directly managing and developing regional or cross-border teams across diverse geographic markets.
• Deep functional knowledge of sales incentive plan (SIP) mechanics, compensation theory, compliance frameworks, and change-control management.
• Proven track record of managing enterprise CRM ecosystems (e.g., Salesforce) and business intelligence platforms (e.g., PowerBI). Experience leading CRM rollouts, migrations, or major capability enhancements is a major plus.
• Exceptional communication and negotiation skills, with a track record of successfully influencing senior global leaders and local country stakeholders.
• Strong financial and analytical capabilities, with the ability to turn raw data into strategic commercial insights while maintaining flawless execution on compliance and payments.

This role follows an on-site working model. The employee is required to work at least four (4) days per week at a 3M office located in one of the following locations:

• AMK, Singapore
• Bangkok, Thailand
• Ho Chi Min, Vietnam
• Seoul, Korea
• Tokyo , Japan
• North Ryde, Australia
• Taipei, Taiwan
• North shor, New Zealand
• KL, Malaysia
• Jakarta, Indonesia

Learn more about 3M's creative solutions to the world's problems at www.3M.com or on Instagram, Facebook, and LinkedIn @3M.

Safety is a core value at 3M. All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement.