Artistic Makeup Retail Manager – Lead & Inspire KPIs

The Estée Lauder Companies; Ballarat; Presencial; AUD 65.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

MAC product discount

Company store discount

Paid parental leave

Birthday day off

Product allocation

On-the-job training

Descripción de la vacante

M·A·C is seeking a passionate Retail Manager to lead a high-performing team in Ballarat, delivering personalized makeup solutions and exceptional customer service. You will coach staff, drive sales targets, and ensure the brand’s polished image is maintained.

Training will be provided, with opportunities for travel to other locations. Flexible availability including late nights and weekends is required to support events and peak periods.

Formación

• Experience leading a retail team with strong customer service and KPI attainment.
• Strong makeup skills with portfolio or examples.
• Excellent communication and customer service skills.
• Flexible availability including late nights and weekends.

Responsabilidades

• Lead and coach the team to deliver personalized makeup solutions on the floor.
• Drive KPI achievement and sales targets through coaching, business maths and on-floor observation.
• Uphold brand standards with impeccable grooming and appearance.
• Facilitate retail events and theme days to boost engagement.
• Attend mandatory paid training sessions; travel may be required.

Conocimientos

Leadership

Coaching

Customer service

Team development

Communication

Makeup artistry

Descripción del empleo

M·A·C is seeking a passionate Retail Manager to lead a high-performing team in Ballarat, delivering personalized makeup solutions and exceptional customer service. You will coach staff, drive sales targets, and ensure the brand’s polished image is maintained.

Training will be provided, with opportunities for travel to other locations. Flexible availability including late nights and weekends is required to support events and peak periods.