Area Support Officer Blackwater (10511)

Central Highlands Regional Council; Blackwater; On-site; AUD 92,000 - 99,000; Full time

Benefits offered by this job

5 weeks annual leave with 17.5% leave 

19-day month

Payroll deductions and salary sacrifce

Wages paid fortnightly

Employee Assistance Program

Job summary

Central Highlands Regional Council is hiring an Area Support Officer for Blackwater to deliver high-level administrative and customer service support in the area office and contact centre. You will assist across the region with enquiries and day-to-day operations.

The role requires strong organisation, the ability to handle high call volumes, and a Queensland C Class Provisional Licence. Benefits include five weeks annual leave with leave loading, a 19-day month, salary sacrifice options,

Qualifications

• A customer centric approach with experience in resolving general enquiries
• Demonstrated high level administration experience
• Ability to answer and respond to high call volumes
• Highly organised with the ability to prioritise and manage your time efficiently
• Hold a Minimum of a Queensland C Class Provisional Drivers Licence

Responsibilities

• Provide high level administrative and customer service support to the area office and across the region
• Assist with incoming enquiries in the busy contact centre
• Provide general administration support to various departments within the organisation

Skills

Customer centric approach

Administration experience

Call handling

Organisational skills

Queensland C Class licence

Job description

Central Highlands Regional Council – Blackwater QLD

2d ago , from Central Highlands Regional Council

Work Type:Fulltime
Location: Blackwater
Directorate: Corporate Services
Salary:Stream A, Level 1.6 - 2: $91,618.46 to $99,418.99 per annum inclusive of superannuation and allowances

Are you someone who thrives in a fast-paced environment, enjoys variety in your work and passionate about excellent customer service?

Central Highlands Regional Council is seeking a customer focused and proactive Area Support Officer to join the team in our Blackwater office.
In this unique opportunity you will undertake a range of high level administrative and customer service functions associated with the day to day running of the area office. This role will also work in our busy contact centre assisting with incoming enquiries from across the region.This varied role will provide excellent customer service to internal and external customers along with providing general administration support to various departments within the organisation.

To be considered for this opportunity, you will have:

• A customer centric approach with experience in resolving general enquiries
• Demonstrated high level administration experience
• Ability to answer and respond to high call volumes
• Highly organised with the ability to prioritise and manage your time efficiently
• Hold a Minimum of a Queensland C Class Provisional Drivers Licence

Working for Central Highlands Region has its benefits.

We are a progressive region, committed in creating opportunities for all. We welcome forward thinking individuals who are focused on continuous improvement, a sustainable future and understand the valuable role we play in investing in our regional community.

Benefits Include:

• 5 weeks annual leave with 17.5% leave loading
• 19-day month
• Payroll deductions and salary sacrifice options
• Wages paid fortnightly
• Employee Assistance Program

As an equal opportunity employer, we welcome applications from diverse backgrounds.

Pre-employment Checks

To be appointed to a position within the Central Highlands Regional Council, you must be an Australian citizen, or have permanent residency status, or hold a visa permitting you to work in Australia permanently.

The pre-employment checks relevant to this position include:

• Right to Work in Australia
• Medical assessment
• Criminal history check
• Reference and licence checks

Applications close: Friday 06 November 2026 at 8am.