Area Practice Manager

Pet O; City of Brisbane; On-site; AUD 83,000 - 117,000; Full time

Benefits offered by this job

Staff discounts across PetO (retail &…

Birthday leave

Mentoring from leadership team

Family-friendly hours

Job summary

Our Vet in Brisbane is seeking an experienced Area Practice Manager to lead six clinics, elevate performance, and nurture engaged teams while delivering exceptional patient care. You will work with Practice Managers as a key link between clinics and the Our Vet leadership group, driving consistency, problem-solving, and best-practice sharing across the cluster.

Join a family-owned network that values collaboration, autonomy, and staff development, with competitive hourly pay and incentives to

Qualifications

• Proven experience as a Veterinary Business Manager or similar leadership role.
• 5+ years in clinic experience as a Senior Vet Nurse in small animal medicine.
• Experience managing clinic performance: including P&L, rostering, and operations.
• Excellent communication, organisation, and problem-solving skills.
• The drive to foster a supportive and positive clinic environment.
• A genuine passion for developing people and improving clinic outcomes.

Responsibilities

• Provide hands-on leadership support to Practice Managers and clinic teams.
• Act as a key connection between clinics and the wider Our Vet leadership team
• Support operational consistency, problem-solving and best-practice sharing
• Assist with decision support, performance insights and collaborative planning
• Strengthen clinic culture by fostering alignment, engagement and shared purpose
• Continue to role-model Our Vet values, standards and ways of working

Skills

Hands-on leadership

Communication

Problem solving

Job description

HAPPY, HEALTHY PETS – Family-owned full service clinic network

YOUR IMPACT

We’re looking for an experienced and motivated leader to step into an Area Practice Manager position, supporting our 6 clinics in Brisbane.This is a hands‑on leadership role designed to strengthen collaboration, consistency, and performance across clinics,while continuing to build strong, engaged teams and delivering exceptional patient care.You will work closely with each Practice Manager as a key connection point between clinics and the wider leadership group.

THE ROLE

This is not a “head office” role,it’s a visible, approachable leadership position focused on elevating people, clinics, and performance. As an Area Manager, you will:

Provide hands‑on leadership support to Practice Managers and clinic teams across your Cluster

Act as a key point of connection between clinics and the wider Our Vet leadership team

Support operational consistency, problem‑solving and best‑practice sharing

Assistwith decision support, performanceinsightsand collaborative planning

Strengthen clinic culture by fostering alignment,engagementand shared purpose

Continue to role-model Our Vet values,standardsand ways of working

WHAT’S ON OFFER

Competitive hourly rate with performance incentivesand profit share bonus

Autonomy to influence and shape multiple clinics

Ongoing mentoringfrom a highly engaged and collaborative leadership team

Staff discounts across PetO (retail & grooming) and Our Vet brands

Work-life balance with family friendly trading hours, no Sundays, public holidays, or after-hours requirements

Birthday leave - an additional day off, on us!

A supportive, family-oriented culture that values both personal and professional growth

Convenient locations with ample parking onsite.

APPLICATIONS

To be successful in this role, youshouldhave:

Proven experience as a Veterinary Business Manager or similar leadership role

5+ years’ in clinic experience as a Senior Vet Nurse in small animal medicine

Experience managing clinic performance: including P&L, rostering, and operations

Excellent communication, organisation, and problem-solving skills

The drive to foster a supportive and positive clinic environment

A genuine passion for developing people and improving clinic outcomes

MORE ABOUT OUR VET

At Our Vet, we’re not your typical veterinary clinic, we’re an independent family-owned network. We’ve built a supportive and welcoming environment where professionalism mixes with fun, teamwork, and a genuine love of animals. Our team is passionate about pets, dedicated to our clients, and always ready to support each other. Every detail of our clinics is designed with optimal pet care in mind, because we know just how important pets are to their families.

At Our Vet, you get the best of both worlds - the structure and support of an established network, with the freedom to shape your clinic your way. No corporate templates, no ownership headaches - just the autonomy to make your mark and the support to help you succeed.

Our clinics are full service and co-located within our high-foot-traffic PetO specialty retail stores. A family-run Australian business, PetO was created in 2007 and has recently gone through a successful phase of expansion. This partnership provides our clients easy access to trusted pet care, grooming and retail under one roof. You are not just part of a team; you are part of a family legacy.