Area Practice Manager

Pet O; City of Melbourne; On-site; AUD 83,000 - 117,000; Full time

Benefits offered by this job

Staff discounts

Birthday leave

Work-life balance

Autonomy to shape clinics

Mentoring from leadership team

Convenient locations

Job summary

Our Vet in Melbourne is seeking an experienced Area Practice Manager to lead and support multiple clinics. This visible leadership role focuses on elevating people, clinics and performance while building engaged teams and delivering exceptional patient care.

You will work closely with Practice Managers as a key connection point between clinics and Our Vet leadership. As Area Manager you will provide hands-on leadership, coordinate across clinics, and drive operational consistency,

Qualifications

• Proven experience as a Veterinary Business Manager or similar leadership role.
• 5+ years in clinic experience as a Senior Vet Nurse in small animal medicine.
• Experience managing clinic performance: including P&L, rostering, and operations.
• Excellent communication, organisation, and problem‑solving skills.
• The drive to foster a supportive and positive clinic environment.
• A genuine passion for developing people and improving clinic outcomes.

Responsibilities

• Provide hands‑on leadership support to Practice Managers and clinic teams across your Cluster.
• Act as a key point of connection between clinics and the wider Our Vet leadership team.
• Support operational consistency, problem‑solving and best‑practice sharing.
• Assistwith decision support, performance insights and collaborative planning.
• Strengthen clinic culture by fostering alignment, engagement and shared purpose.
• Continue to role‑model Our Vet values, standards and ways of working.

Skills

Leadership

P&L management

Rostering

Operations

Communication

Problem-solving

People development

Job description

HAPPY, HEALTHY PETS – Family-owned full service clinic network

YOUR IMPACT

We’re looking for an experienced and motivated leader to step into an Area Practice Manager position, supporting our clinics in Melbourne.This is a hands‑on leadership role designed to strengthen collaboration, consistency, and performance across clinics,while continuing to build strong, engaged teams and delivering exceptional patient care.You will work closely with each Practice Manager as a key connection point between clinics and the wider leadership group.

THE ROLE

This is not a “head office” role,it’s a visible, approachable leadership position focused on elevating people, clinics, and performance. As an Area Manager, you will:

• Provide hands‑on leadership support to Practice Managers and clinic teams across your Cluster
• Act as a key point of connection between clinics and the wider Our Vet leadership team
• Support operational consistency, problem‑solving and best‑practice sharing
• Assistwith decision support, performanceinsightsand collaborative planning
• Strengthen clinic culture by fostering alignment,engagementand shared purpose
• Continue to role‑model Our Vet values,standardsand ways of working

WHAT’S ON OFFER

• Competitive hourly rate with performance incentivesand profit share bonus
• Autonomy to influence and shape multiple clinics
• Ongoing mentoringfrom a highly engaged and collaborative leadership team
• Staff discounts across PetO (retail & grooming) and Our Vet brands
• Work-life balance with family friendly trading hours, no Sundays, public holidays, or after-hours requirements
• Birthday leave an additional day off, on us!
• A supportive, family-oriented culture that values both personal and professional growth
• Convenient locations with ample parking onsite.

APPLICATIONS

To be successful in this role, youshouldhave:

• Proven experience as a Veterinary Business Manager or similar leadership role
• 5+ years’ in clinic experience as a Senior Vet Nurse in small animal medicine
• Experience managing clinic performance: including P&L, rostering, and operations
• Excellent communication, organisation, and problem‑solving skills
• The drive to foster a supportive and positive clinic environment
• A genuine passion for developing people and improving clinic outcomes

MORE ABOUT OUR VET

AtOur Vet, we’re not your typical veterinary clinic, we’re anindependent family‑ownednetwork. We’ve built a supportive and welcoming environment where professionalism mixes withfun, teamwork, and a genuine love of animals. Our team is passionate about pets, dedicated to our clients, and always ready to support each other. Every detail of our clinics is designed with optimal pet care in mind,because we know just how important pets are to their families.

At Our Vet, you get the best of both worlds – the structure and support of an established network, with the freedom to shape your clinic your way.No corporate templates, no ownership headaches– just the autonomy to make your mark and the support to help you succeed.

Our clinics are full service and co‑located within our high‑foot‑traffic PetO specialty retail stores. A family‑run Australian business, PetO was created in 2007 and has recently gone through a successful phase of expansion. This partnership provides our clients easy access to trusted pet care, grooming and retail under one roof. You are not just part of a team; you are part of a family legacy.