Area Manager NSW

L'Occitane; Sydney; On-site; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Birthday leave

Product discounts

Employee benefits

Job summary

L'Occitane en Provence in NSW is seeking an experienced Area Manager to lead our network of eight boutiques. You will drive sales, profitability and brand standards across the region, building engaged, high-performing teams and delivering exceptional customer experiences.

Reporting to the NSW Regional Manager, you will develop regional plans, manage budgets, and collaborate with People & Culture, Marketing and Support Office to execute key initiatives and boutique openings.

Qualifications

• 3+ years' multi-site retail management experience.
• Proven experience managing sales, budgets and P&L performance.
• Strong track record of building and developing teams.
• Experience in recruitment, performance management and WHS.
• Excellent analytical and communication skills.

Responsibilities

• Drive sales, profitability and P&L performance across a portfolio of eight boutiques.
• Lead, coach and develop boutique leaders to build engaged, high-performing teams.
• Develop and implement regional business plans that drive growth and deliver commercial objectives.
• Champion exceptional customer experiences, brand excellence and consistent retail standards.
• Analyse business performance, identify opportunities and translate insights into actionable strategies.
• Collaborate with People & Culture, Training, Marketing and Support Office teams to deliver key business initiatives.
• Lead and support boutique openings, refurbishments and other strategic projects.
• Foster a culture of accountability, continuous development, collaboration and recognition.

Skills

Multi-site retail mgmt

P&L responsibility

People development

Analytical mindset

Job description

At L'Occitane en Provence, we are passionate about creating a workplace where people thrive, teams flourish and we make a positive impact on the world around us. As a certified B Corp, we are committed to putting people and the planet at the heart of everything we do.

To support the continued growth of our NSW retail portfolio, we are excited to welcome an experienced Area Manager to lead our network of 8 boutiques across the state.

Reporting to the NSW Regional Manager, this is an exciting opportunity for a passionate and commercially driven retail leader to elevate business performance, inspire and develop high-performing teams, and deliver exceptional customer experiences. You will play a key role in shaping the ongoing success of our NSW region, bringing our brand values to life while driving sustainable growth across our boutiques.

The Opportunity

As the NSW Area Manager, you will:

• Drive sales, profitability and P&L performance across a portfolio of eight boutiques.
• Lead, coach and develop boutique leaders to build engaged, high-performing teams.
• Develop and implement regional business plans that drive growth and deliver commercial objectives.
• Champion exceptional customer experiences, brand excellence and consistent retail standards.
• Analyse business performance, identify opportunities and translate insights into actionable strategies.
• Collaborate with People & Culture, Training, Marketing and Support Office teams to deliver key business initiatives.
• Lead and support boutique openings, refurbishments and other strategic projects.
• Foster a culture of accountability, continuous development, collaboration and recognition.

About You

We are on the lookout for an experienced multi-site retail leader who combines strong commercial acumen with a genuine passion for people.

You’ll bring:

• 3+ years' multi-site retail management experience.
• Proven experience managing sales, budgets and P&L performance.
• A strong track record of building and developing successful teams.
• Experience across recruitment, performance management, succession planning and WHS.
• Strong analytical, commercial and problem-solving skills.
• A coaching-led leadership style and confidence giving and receiving constructive feedback.
• A passion for delivering exceptional customer experiences.
• Energy, resilience and a drive to make a genuine impact.

Why Join Us?

• Purpose with impact - join a certified B Corp committed to people and the planet.
• Global brand, local impact - be part of a globally recognised premium beauty brand.
• People-first culture - work alongside passionate, collaborative and supportive teams.
• Celebrate your birthday - enjoy paid birthday leave to celebrate your special day.
• Great benefits - enjoy generous product discounts and a range of employee benefits.

We are an Equal Opportunities Employer, and we're committed to ensuring that factors relating to our employees' ability to perform workplace responsibilities, and to develop in their employment, are the only ones considered in the decisions about their career with L'Occitane en Provence.