Area Coach

Soul Origin; City of Melbourne; On-site; AUD 90,000 - 115,000; Full time

Benefits offered by this job

Day off on your birthday

Close knit team with great workplace

Flexible working arrangements

Trialing fresh new products

Job summary

Soul Origin in Victoria is seeking an Area Coach to lead and support Franchise Partners across stores. You will drive sales growth, engagement, display, presentation and customer experience daily, while partnering with partners to execute business strategies and support new store openings.

You will coach, train and audit stores, ensure compliance with WHS, Food Safety and policies, and help recruit in-store teams. Flexibility to travel within Victoria is essential.

Qualifications

• 1–3 years multi-site/franchising experience.
• Background in hospitality or food & beverage essential.
• Ability to travel between stores within Victoria.
• Proven sales targets achievement and KPI performance.
• Strong interpersonal and organisational skills.
• Ability to work autonomously in a fast-paced environment.
• Ability to complete National Police Check and Working with Children Check.

Responsibilities

• Support Franchise Partners across Victoria stores and regional locations.
• Partner with Franchise Partners to execute business strategies.
• Support new store openings as network grows.
• Complete store audits and deliver coaching and training.
• Ensure WHS, Food Safety and policies are followed and trained.
• Assist onboarding and training of new Franchise Partners.
• Collaborate with Partners to measure success and local area marketing.
• Support recruitment of in-store team members as needed.
• Build lasting relationships with stakeholders in the region.

Skills

Coaching

Franchise experience

Hospitality

Sales targets

Interpersonal skills

Organisational skills

Travel flexibility

Autonomous work

Job description

Soul Origin is an award winning, fast growing, retail food franchise brand. We have a clear vision – to be Australia's most loved retail food brand, serving fresh food and great coffee to our customers every day. This year we celebrated many milestones, and we have over 150 stores. Our company values: Customers at heart, People first, Passion for Coffee & Food, Own it & Evolve, underpin who we are and everything we do.

Your New Position

As an Area Coach, you are experienced, energetic and eager to climb the ladder and take the next step in your career, have a hands‑on approach, understand the importance of working side‑by‑side building and growing Franchise Partner success. You will be responsible for:

Supporting Franchise Partners across stores in Victoria, including regional stores to drive sales and engage with our brand, products, display, presentation and customers daily

Partnering with our Franchise Partners to execute the individual business strategies

Supporting New Store Openings as part of our growing network

Completing store audits, providing industry leading coaching and training to address development areas

Ensuring obligations to legal, WH&S, Fair Work,Food Safety, policies and procedures are coached and trained on, then consistently met in the stores

Assisting with the onboarding and training of new Franchise Partners

Partnering with Franchise Partners to measure success and manage local area marketing

Supporting the recruitment of in-store team members as required

Building long lasting, supportive and professional relationships with all stakeholders within the region

What You'll Need to Succeed

To be considered for this role you will need food and coffee retail experience and be passionate about coaching and developing. You will be a driven and determined person that is looking to make their mark with this exciting brand and the ideal candidate will understand that their time will need to be flexible to foster the support required to the network.

You will possess the following competencies and behaviours;

Minimum of 1-3 years multi-site / franchising experience

A background in hospitality or food and beverage essential

The ability to travel between stores within Victoria

Proven experience achieving sales targets, KPIs and maximising profit

Strong interpersonal, coaching and organisational skills

Ability to work autonomously in a fast paced and demanding environment

Ability to complete a National Police Check and Working with Children Check

• Day off on your birthday
• Close knit team with a great workplace culture
• Flexible working arrangements
• Trialing fresh new products

If you are seeking a role where you will be part of a high performing team in an entrepreneurial, progressive, and successful business,

Only suitable applicants will be contacted for an interview. As part of our commitment to quality and safety, a National Police Check, Working with Children Check and references will be required. We kindly request no recruitment agencies.