Aquatic Services Manager VIC, Ascot Vale Leisure Centre - Ascot Vale 3032

Belgravia Health and Leisure Group Pty Ltd; Australia; Remote; AUD 90,000 - 115,000; Full time

Job summary

Belgravia Leisure’s Ascot Vale Leisure Centre is seeking an Aquatic Services Manager to help manage swim school operations and related services. You will lead Pool Deck Supervisors and Swim Teachers, delivering high‑quality programs under the Centre Manager’s guidance.

We value energetic, dynamic leaders with outstanding communication skills and a commitment to customer service excellence, working across mornings, evenings and weekends to meet class schedules and diverse student needs.

Qualifications

• Strong people leadership with an ability to inspire others.
• Excellent verbal and written communication skills.
• An understanding of WHS and public safety applications within your facility.
• Ability to work mornings, evenings and weekends and must be empathetic to the needs of the classes.
• Current First Aid (Level 2) & Current CPR Certificate.
• Working With Children Check (or equivalent) & National Police Check (or ability to obtain).
• Current AustSwim Certificate – Teaching of Swimming and Water Safety or equivalent.
• Demonstrated experience managing, guiding and leading swim teachers.
• Previous experience and success in a comparable role within the aquatic industry.
• Legally entitled to work in Australia.

Responsibilities

• Assist in the management and operation of the swim school and related services and programs.
• Lead and provide direction to the Pool Deck Supervisors and Swim Teachers, to ensure the delivery of swim school programs to the highest standard possible, under the Centre Manager's guidance.
• Support the Centre Manager and ensure customer service excellence for members, patrons and parents.
• Communicate effectively with students of diverse ages, abilities and backgrounds.
• Demonstrate passion for swimming and student progression.

Skills

People leadership

Communication skills

WHS & safety awareness

Flexible schedule

Customer service mindset

Swimming & teaching leadership

Education

Working With Children Check

National Police Check

AUSTSWIM Teaching of Swimming & Water Safety

First Aid & CPR Certificate

Job description

VIC, Ascot Vale Leisure Centre - Ascot Vale 3032

• Exciting career pathways with an entrepreneurial organisation
• Lead a great team in a supportive culture
• Full time position

The Role

The responsibility of the Aquatic Services Manager is to assist in the management and operation of the swim school and related services and programs.

The Aquatic Services Manager will lead and provide direction to the Pool Deck Supervisors and Swim Teachers, to ensure the delivery of swim school programs to the highest standard possible. Supported and under the guidance of the Centre Manager.

You will have a passion for swimming and the progression of students. You should be energetic, dynamic, outgoing and fun, with a flair for working with children. You will need outstanding communication skills and a commitment to customer service excellence to ensure swim school members, patrons and parents are gaining maximum benefit and enjoyment from the services provided.

Successful applicants will demonstrate the ability to communicate and interact effectively with students that have a diverse range of ages, abilities, cultures and needs.

Essential Skills & Attributes

• Strong people leadership with an ability to inspire others
• Excellent verbal and written communication skills
• An understanding of WHS and public safety applications within your facility
• Ability to work mornings, evenings and weekends and must be empathetic to the needs of the classes
• Current First Aid (Level 2) & Current CPR Certificate
• Working With Children Check (or equivalent) & National Police Check (or ability to obtain)Current AustSwim Certificate – Teaching of Swimming and Water Safety or equivalent
• Demonstrated experience managing, guiding and leading swim teachers
• Previous experience and success in a comparable role within the aquatic industry
• Legally entitled to work in Australia

Desirable

• AUSTSWIM extension certificate or equivalent

The Company

Belgravia Leisure is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand.

We are in an exciting period of growth and look to continue to diversify and deliver results while being a strong community citizen. With an annual turnover in excess of $180m, the group are looking for the best and brightest to assist with taking the organisation into the future.

We value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability.

We will provide innovative recruitment strategies to remove any barriers that may prevent potential suitable applicants. These includes:

- A dedicated contact person to receive expressions of interest in the job and complete a verbal job application during which the person answers questions over the telephone.

- Allowing a short video submission describing their application for the job

- Allowing a support person during an interview

We are committed to providing a child safe environment. Please refer to ourchild safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.

https://belgraviagroup.com.au/childsafe#statement