Aquatic Operations Manager

Belgravia Group; Sydney; On-site; AUD 130,000 - 170,000; Full time

Benefits offered by this job

Free facility access

Job summary

Belgravia Group Auburn Aquatic Centre is seeking an Aquatic Operations Manager to oversee the centre’s daily operations and lead the Lifeguard, Duty Manager and Operations teams. You will supervise lifeguard services, manage health and safety, and drive maintenance and customer service excellence across shifts.

You will develop and implement plans to boost participation, ensure NSW Health water quality, and uphold RLSSA standards while managing budgets and reporting.

Qualifications

• Must hold a current First Aid Certificate (Level 2).
• Current CPR certification.
• Working with Children Check (or equivalent).
• Current National Police Check.
• Technical Operations Qualification.
• Current Pool Lifeguard Qualification.
• Previous management/leadership experience in a similar role.

Responsibilities

• Monitor, manage and improve Lifeguard supervision across the venue.
• Review and improve supervision plans, operations manuals and ongoing in-service training schedules.
• Ensure pool water quality continually complies with NSW Health Guidelines.
• Ensure all equipment is in good condition including pool plant equipment.
• Execution of Preventative Maintenance Schedule.
• Assist the Centre Manager to investigate incidents.
• Ensure the physical appearance of the site is faultless and maintained to the highest safety standards.
• Ensure all staff adhere to OHS processes and management systems.
• Maintain Lifeguard Mystery Shopper processes and reporting to ensure compliance with RLSSA GSPO standards at all times.
• Manage budgets and prepare required reports.
• Demonstrate behaviours consistent with Belgravia Leisure C.L.E.A.R. Values.

Education

Current First Aid Certificate (Level 2)

Current CPR

Current Working with Children Check

Current National Police Check

Technical Operations Qualification

Current Pool Lifeguard Qualification

Job description

14d ago , from Belgravia Health & Leisure Group Pty Ltd

NSW, Auburn Ruth Everuss Aquatic Centre - Lidcombe NSW 2141

• Great career paths and development with an entrepreneurial organisation
• Free facilityaccess
• Enjoy a great work / life balance withmornings, evenings and weekend rosters

This is a great opportunity for qualified, friendly and skilled Aquatic Operations Manager to join the team and lead our aquatics team!

The Role

The Aquatic Operations Manager (AOM) will oversee all aspects of the centre’s operations as well as lead and inspire both the Lifeguard, Duty Manager and the Operations team. The AOM’s role is a combination of day-to-day hands-on involvement in managing lifeguard supervision, compliance, health and safety and centre maintenance including reactive and preventative maintenance. You will identify opportunities (including new programs) to maximise participation and will develop and execute plans through engagement with the leadership team and key stakeholders.

With strong business acumen, experience as a leader in the Aquatics and Leisure Industry and experience in delivering exceptional customer service you will continue to drive the overall aquatics and operational experience of our guests.

This is a full time opportunity; the successful applicant will be available to work across a span of hours across the week, which may include weekend work.

The Aquatic Operations Managers key accountabilities include:

• Monitor, manage and improve Lifeguard supervision across the venue
• Review and improve supervision plans, operations manuals and ongoing in-service training schedules
• Ensure pool water quality continually complies with NSW Health Guidelines
• Ensure all equipment is in good condition including pool plant equipment
• Execution of Preventative Maintenance Schedule
• Assist the Centre Manager to investigate incidents
• Ensure the physical appearance of the site is faultless and ensure the site is maintained to the highest safety standards.
• Ensure all staff adhere to OHS processes and management systems provided by Belgravia Leisure and legislative regulatory requirements
• Maintain Lifeguard Mystery Shopper processes and reporting to ensure compliance with RLSSA GSPO standards at all times
• Manage budgets and prepare required reports
• Demonstrate behaviours that are consistent with the Belgravia Leisure C.L.E.A.R. Values

About You

To be considered for this role you must have a ‘can do’ attitude, high energy and an exceptional work ethic. The AOM sets the tone of the whole facility, requiring a Manager who has proven team leadership skill and experience.

The ideal candidate will know how to build a team, and to create a team environment that will facilitate a great team performance. You have experience in leading teams to achieve collective and individual targets and have strong communication skills that build rapport and positive relationships. Ideally you will have at least 5 years’ experience in a similar aquatics and operations leadership position and proven experience as a swim teacher, lifeguard, duty manager and leader of safety.

About the Qualifications

• Current First Aid Certificate (Level 2)
• Current CPR • Current Working with Children Check (or equivalent)
• Current National Police Check
• Technical Operations Qualification
• Current Pool Lifeguard Qualification
• Previous management / leadership experience in similar role

You must have a Technical Operations qualification and Pool Lifeguard qualifications.

About the Company

Belgravia Leisure is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand.

We are in an exciting period of growth and look to continue to diversify and deliver results while being a strong community citizen. With an annual turnover in excess of $180m, the group are looking for the best and brightest to assist with taking the organisation into the future.

We value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability.

We will provide innovative recruitment strategies to remove any barriers that may prevent potential suitable applicants. These includes:

• A dedicated contact person to receive expressions of interest in the job and complete a verbal job application during which the person answers questions over the telephone.
• Allowing a short video submission describing their application for the job
• Allowing a support person during an interview

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.

https://belgraviagroup.com.au/childsafe#statement