AQUATIC FACILITIES DUTY SUPERVISOR - CASUAL

Northern Midlands Council; Bishopsbourne; On-site; AUD 55,000 - 63,000; Full time

Benefits offered by this job

14% superannuation

Discounted gym membership

Discounted pool membership

Learning and development opportunities

Job summary

Northern Midlands Council is seeking two casual Aquatic Facilities Duty Supervisors to help run our pools this season. You’ll rost er rosters, actively guard pools, support casual staff, manage bookings and maintain water quality to ensure safe, smooth operations.

You will monitor customer service, respond to issues, and assist with day-to-day decisions about opening, staffing and safety. A strong safety mindset and reliable on-call availability are essential.

Qualifications

• Current Pool Lifeguard qualification or ability to obtain before commencement.
• Current First Aid and CPR qualifications or ability to obtain before commencement.
• Current Working with Vulnerable People registration or ability to obtain before commencement.
• More than 12 months cumulative experience as a Pool Lifeguard.
• Ability to roster staff, coordinate shift coverage and manage timesheet information accurately.
• Ability to supervise casual pool staff, provide clear direction and follow up operational requirements.
• Sound communication and customer service skills, including responding to complaints professionally.
• Moderate computer skills, including rosters, bookings, records and timesheet information.
• Availability to participate in an on-call roster during the pool season.

Responsibilities

• Coordinating rosters, shift coverage and timesheet follow-up during the pool season.
• Working as active lifeguards on the roster and supervising pool activity for safety.
• Supervising casual Pool Lifeguards and Pool Attendants during rostered operations.
• Managing pool bookings, daily log sheets and records.
• Completing water testing during rostered shifts and verifying correct testing by staff.
• Making day-to-day decisions about pool opening/closing and staffing escalation.
• Checking PPE and equipment and escalating issues to Council officers.
• Reporting hazards, defects and maintenance needs to appropriate staff.

Skills

Lifeguard

First Aid

CPR

WWVP

Roster management

Staff supervision

Customer service

IT skills

On-call availability

Tools

Booking software

Job description

Aquatic Facilities Duty Supervisor - Casual

Reference Number: NMC2026006

About Us

The Northern Midlands is one of the largest and most diverse municipalities in Tasmania. We serve the community with honesty, integrity and pride to deliver the highest quality services to our community. For more information about our Vision, Values and Mission visit www.nmc.tas.gov.au.

About The Role

Help keep our community pools safe, staffed and running smoothly this season. Council is seeking two casual Aquatic Facilities Duty Supervisors to share this role during pool operating periods, with one employee working approximately 4-5 days per week and the other working approximately 2-3 days per week. This is a practical, hands-on role focused on rostering, active lifeguarding, staff support, bookings, operational records, water testing, customer service and day-to-day operational decisions.

You Will Be Involved In

• Coordinating rosters, shift coverage and timesheet follow-up during the pool season


• Working as active lifeguards on the roster, including supervising aquatic activity and supporting safe pool use


• Supervising and supporting casual Pool Lifeguards and Pool Attendants during rostered operations


• Managing pool bookings, daily log sheets, operational records and records management requirements


• Completing water testing during rostered shifts and checking that pool staff complete water testing correctly


• Making practical day-to-day decisions about pool opening, closure, staffing escalation, water quality and customer issues


• Checking PPE, first aid kits, lifeguard equipment and safety kits, and escalating issues as required


• Reporting hazards, defects, maintenance issues and equipment concerns to the appropriate Council officers

About You

We are looking for two reliable and organised people to support the safe day-to-day operation of Council’s aquatic facilities during the pool season. These roles would suit people with strong communication skills, practical judgement and the confidence to support casual pool staff, manage rosters and bookings, complete water testing, and respond to customer and operational issues as they arise.

Essential Criteria

• Current Pool Lifeguard qualification, or the ability to obtain and maintain it before commencement


• Current First Aid and CPR qualifications, or the ability to obtain and maintain them before commencement


• Current Working with Vulnerable People registration, or the ability to obtain and maintain it before commencement


• More than 12 months cumulative experience as a Pool Lifeguard


• Ability to roster staff, coordinate shift coverage and manage timesheet information accurately


• Ability to supervise casual pool staff, provide clear direction and follow up operational requirements


• Sound communication and customer service skills, including responding to complaints or customer issues professionally


• Moderate computer skills, including the ability to work with rosters, bookings, records and timesheet information


• Availability to participate in an on-call phone roster for staff illness and rostering changes during the pool season

Desirable criteria

• Previous experience working in an aquatic, recreation, customer service or seasonal operations environment


• Experience using booking, rostering, record keeping or payroll systems


• Working knowledge of pool water testing procedures, aquatic supervision requirements and public facility operations

Our Culture And Benefits

We offer a positive and high-performing team to support and assist you in the role. We have a genuine commitment to ongoing learning and development, providing opportunities to diversify and grow, and we have a genuine concern for your health, safety and wellbeing. We are an equal opportunity employer committed to an equitable, diverse and socially inclusive workplace.

The hourly salary rate for these roles will be $43.2689 per hour, inclusive of a 25% casual loading. The casual loading compensates for the lack of certain entitlements that casual employees do not receive, such as paid leave, public holidays, notice of termination and redundancy pay. Other benefits include 14% superannuation, health and well-being initiatives, discounted gym and pool membership and learning and development opportunities.

What We’ll Offer You

• A positive, supportive and diverse team to support and assist you


• Diverse opportunities to grow, learn and achieve


• A genuine concern for your health, safety and wellbeing

Applications Close 23 September 2026.

All applications will be treated in the strictest confidence.

Pre-employment Requirements

The successful applicants will be subject to a pre-employment medical and a national police check.

The successful applicants will also be required to hold or obtain required aquatic industry qualifications, including Pool Lifeguard, First Aid and CPR, and Working with Vulnerable People registration before commencement.

Northern Midlands Council is a child safe and equal opportunity employer. Applications from Aboriginal and Torres Strait Islander peoples and people from culturally and linguistically diverse backgrounds are encouraged. All roles that perform work in public and commercial areas accessible by children and vulnerable members of our community require applicants to be able to obtain and hold a Tasmanian Working With Vulnerable People clearance. All roles require a National Criminal History Check.

Authorised by Maree Bricknell, Acting General Manager